Maintaining an H relationship

[papertiger]

Please focus on the title of this thread rather than each other, TY

If you find it very hard to ignore certain people, please feel free in adding them to your 'Ignore' list.

For advice on how to obtain a B/K/C please go to the reading room in the Reading Room The Newbie's HOW DO I GET A BIRKIN (or other bag) Reading Room

For advice on how to shop at your local store please do a search in Hermes Shopping sub-forum and look for your store/region/country.

 

[chicfinds]

Thank you for your advice. I’m leaning more towards sending her a text today and see where things go and you’re right, better to let her know what I want. Do you think it’s ok to tell her on text?

I think text is fine. you can mention that you'd love a mini evelyne in x and x color but you're hoping to get a birkin too in the near future. you can ask if its ok to text them some colors and sizes you're interested in for the B? see where it goes from there...my SAs have always been very receptive via text on quota bags but I know every SA works differently. good luck!

 

[Sweetpea114]

I think text is fine. you can mention that you'd love a mini evelyne in x and x color but you're hoping to get a birkin too in the near future. you can ask if its ok to text them some colors and sizes you're interested in for the B? see where it goes from there...my SAs have always been very receptive via text on quota bags but I know every SA works differently. good luck!

Thank you so much!

 

[rachrach1017]

Hi! In need of some advice and was able to get some great feedback on Hermes Facebook group. I want to see what everyone on here thinks as well. I am now close to 1:1 spend ( non bags, leather goods). I have brought up my wishlist at my initial visit for a birkin but haven’t since. When should I bring it up again? Or should I just wait for my SA to bring it up? I had another great visit with my SA today where I went in and got the rose gold Finesse necklace and at the end of our visit, my SA asked if I was interested in a small crossbody such as a mini Evelyn. She asked that I text her the colors that I’d be interested in. I live in a high competitive area ( Bay Area) and perhaps my spending is not as high as others but I don’t want to miss an opportunity for my dream bag if I didn’t bring it up again. I was thinking of lightly mentioning my wishlist when I text her about my mini Evelyn preferred color choices. Any advice or suggestions?

Once you let her know about your Evelyne color choices etc, bring up that you would like to update your wishlist and be upfront with your SA. There’s no right or wrong in doin so. Your SA is the one who has to get the application approve by her SM. If she doesn’t know what you want, she can’t present you to her SM.
Good luck love!

 

[shermes]

Disclaimer: fairly new to H.

The SA who initially did my wish with me was busy with another customer so I was assigned a different one.

Now my purchase history with the first SA was only a Kelly belt as stock was really low then.

This time they had more stock of items I was after, so purchased more with the new SA. I’d like to shop with him from now on… do I need to ask him to be in charge of my wish from now on or is that not a thing?

 

[rachrach1017]

Disclaimer: fairly new to H.

The SA who initially did my wish with me was busy with another customer so I was assigned a different one.

Now my purchase history with the first SA was only a Kelly belt as stock was really low then.

This time they had more stock of items I was after, so purchased more with the new SA. I’d like to shop with him from now on… do I need to ask him to be in charge of my wish from now on or is that not a thing?

If your history was just one purchase with the previous SA, and no relationship prior to that, I don’t see a problem if you want to switch to the new SA (if you connect with him better etc)

Did you get his business card so that you can reach him when you want to make an appointment next time when you go in? That would be another step to start building the relationship w/ him. And then the wishlist would come along. JMO

 

[shermes]

If your history was just one purchase with the previous SA, and no relationship prior to that, I don’t see a problem if you want to switch to the new SA (if you connect with him better etc)

Did you get his business card so that you can reach him when you want to make an appointment next time when you go in? That would be another step to start building the relationship w/ him. And then the wishlist would come along. JMO

Okay great, I felt comfortable with him so will proceed on that basis.

Yes, I asked if I could take his business card so I can email him to book appointments and check stock before I come to store, he said why don’t you take my number, you can text/call me. I was surprised as I thought they are quite funny with giving out numbers!

 

[rachrach1017]

Okay great, I felt comfortable with him so will proceed on that basis.

Yes, I asked if I could take his business card so I can email him to book appointments and check stock before I come to store, he said why don’t you take my number, you can text/call me. I was surprised as I thought they are quite funny with giving out numbers!

Amazing! Good luck!

 

[Sweetpea114]

Once you let her know about your Evelyne color choices etc, bring up that you would like to update your wishlist and be upfront with your SA. There’s no right or wrong in doin so. Your SA is the one who has to get the application approve by her SM. If she doesn’t know what you want, she can’t present you to her SM.
Good luck love!

Thank you so much!!

 

[H’sKisses]

Disclaimer: fairly new to H.

The SA who initially did my wish with me was busy with another customer so I was assigned a different one.

Now my purchase history with the first SA was only a Kelly belt as stock was really low then.

This time they had more stock of items I was after, so purchased more with the new SA. I’d like to shop with him from now on… do I need to ask him to be in charge of my wish from now on or is that not a thing?

My current SA is not the SA who helped me with my initial purchase. If you clicked with the second one and he gave you his contact information, I would go with him.

 

[texas87]

Hi! In need of some advice and was able to get some great feedback on Hermes Facebook group. I want to see what everyone on here thinks as well. I am now close to 1:1 spend ( non bags, leather goods). I have brought up my wishlist at my initial visit for a birkin but haven’t since. When should I bring it up again? Or should I just wait for my SA to bring it up? I had another great visit with my SA today where I went in and got the rose gold Finesse necklace and at the end of our visit, my SA asked if I was interested in a small crossbody such as a mini Evelyn. She asked that I text her the colors that I’d be interested in. I live in a high competitive area ( Bay Area) and perhaps my spending is not as high as others but I don’t want to miss an opportunity for my dream bag if I didn’t bring it up again. I was thinking of lightly mentioning my wishlist when I text her about my mini Evelyn preferred color choices. Any advice or suggestions?

I agree with the others. Just do what feels natural and organic. Let me tell you my experience: this literally just happened an hour ago. I am new to H, and I actually went in yesterday for the first time and met a great SA. Unfortunately, I did not have that much time in the store because I had somewhere to be so I felt like even though I had a great experience (and purchased some awesome twillies I was after), I knew I could have spent more time to get to know the SA and visa versa. I had a strong feeling that I should go back again today. I dont know why I felt that way but it just came to me. I called over there and remarkably they actually answered the phone and my SA actually was nearby when I called so they gave the phone to her and we spoke. She was very glad to hear that I wanted to come back to check out more things and we scheduled an appointment for later that day.

My second time in the store was even better than the first. I really got a chance to connect with the SA. We laughed and joked about things, and it seems we have some things in common. She took her time with me and really showed me even more this time around.

We spent more time talking about all sorts of things and as we were headed down from the shoe dept, and she said "you know you can always text or email me things you want etc." Evidently she had put her card in my receipt yesterday, but I didn't even realize it. She kept emphasizing to please text her about anything I may see.

As she was ringing me up for my purchases, she said it would be great if you emailed me a list of items you like. At that point in our conversation I felt like it was appropriate for me to ask "what about items that I am working towards," and she said "like a Birkin or Kelly, absolutely, send me everything, especially that." I was so excited that she was receptive to me sending her a list already but the whole conversation came about naturally. She mentioned sizes that she thinks are great and I told her that I will send her but I know that most people want exactly what I want, and she said not to worry and to let them worry about it. She then asked me to send her my full list several more times before I left. It was a great meeting, and I feel like I have found a great person at H for me.

I would highly recommend just bringing it up. It was a little intimidating at first but the conversation that came after was great and nothing to be scared about.

 

[shermes]

My current SA is not the SA who helped me with my initial purchase. If you clicked with the second one and he gave you his contact information, I would go with him.

Okay this is good to know, I will definitely proceed with him!

I agree with the others. Just do what feels natural and organic. Let me tell you my experience: this literally just happened an hour ago. I am new to H, and I actually went in yesterday for the first time and met a great SA. Unfortunately, I did not have that much time in the store because I had somewhere to be so I felt like even though I had a great experience (and purchased some awesome twillies I was after), I knew I could have spent more time to get to know the SA and visa versa. I had a strong feeling that I should go back again today. I dont know why I felt that way but it just came to me. I called over there and remarkably they actually answered the phone and my SA actually was nearby when I called so they gave the phone to her and we spoke. She was very glad to hear that I wanted to come back to check out more things and we scheduled an appointment for later that day.

My second time in the store was even better than the first. I really got a chance to connect with the SA. We laughed and joked about things, and it seems we have some things in common. She took her time with me and really showed me even more this time around.

We spent more time talking about all sorts of things and as we were headed down from the shoe dept, and she said "you know you can always text or email me things you want etc." Evidently she had put her card in my receipt yesterday, but I didn't even realize it. She kept emphasizing to please text her about anything I may see.

As she was ringing me up for my purchases, she said it would be great if you emailed me a list of items you like. At that point in our conversation I felt like it was appropriate for me to ask "what about items that I am working towards," and she said "like a Birkin or Kelly, absolutely, send me everything, especially that." I was so excited that she was receptive to me sending her a list already but the whole conversation came about naturally. She mentioned sizes that she thinks are great and I told her that I will send her but I know that most people want exactly what I want, and she said not to worry and to let them worry about it. She then asked me to send her my full list several more times before I left. It was a great meeting, and I feel like I have found a great person at H for me.

I would highly recommend just bringing it up. It was a little intimidating at first but the conversation that came after was great and nothing to be scared about.

Amazing experience! It sounds like you have really clicked with her When I did my wish with the old SA I asked if she could add B Sellier as I would only like Epsom in that shape for Birkin - she said it’s very hard to achieve as it’s newer. But interestingly when i mentioned Sellier B for my moms wish he was so unfazed and added it. I guess everyone’s different. I felt like I was super shy and forgot a few things but at least that can be for another visit. I really hope it goes well with this one eeeekkk!

 

[showgratitude]

Last weekend, my SA said one customer came in and spent 100k, got a 70k croc birkin. This level of spend!

Unless you hang out with your SA outside of H, you are not really "a friend of your SA". They are just there to make money so they can survive---pay their bills and eat to name a few. If you are polite, friendly, and you connect with each other (on top of the fact that your SA is able to sell items to you---the higher the amount and the more categories, the better of course!) well and good---because the hard-to-find/highly coveted items magically appear. The thing is, you can be friendly, polite, and spend a lot of money---but you might not have "a connection"---it's just that you don't click and your personalities don't match. That is why getting highly-coveted items from H could be a challenge for those that do not connect with their SA. H is actually a marketing genius and a Psychology game at the same time! I always believe that the connection with your SA is more important than the amount you spend (of course you have to buy). They have more demand than supply so they can always play games.

 

[texas87]

Okay this is good to know, I will definitely proceed with him!


Amazing experience! It sounds like you have really clicked with her When I did my wish with the old SA I asked if she could add B Sellier as I would only like Epsom in that shape for Birkin - she said it’s very hard to achieve as it’s newer. But interestingly when i mentioned Sellier B for my moms wish he was so unfazed and added it. I guess everyone’s different. I felt like I was super shy and forgot a few things but at least that can be for another visit. I really hope it goes well with this one eeeekkk!

eek I hope so too! I know it can take time but we can be patient

 

[rachrach1017]

If you are polite, friendly, and you connect with each other (on top of the fact that your SA is able to sell items to you---the higher the amount and the more categories, the better of course!) well and good---because the hard-to-find/highly coveted items magically appear. The thing is, you can be friendly, polite, and spend a lot of money---but you might not have "a connection"---it's just that you don't click and your personalities don't match.

Yes agree with that. Each person has different experience with their SAs. For a lot of people, It’s not easy to connect/match from the very beginning but for some, it takes off from day one.

When I first started it, I’ve encountered at least 4 different SAs, all of them were nice, polite and all that but I didn’t feel the connection between us. Until I’ve found my current SA. We hit it off from day one. Yes it takes time, effort and patience to build that relationship. And yes spending matters too. But to me, it’s worth it.

 

[Sweetpea114]

I agree with the others. Just do what feels natural and organic. Let me tell you my experience: this literally just happened an hour ago. I am new to H, and I actually went in yesterday for the first time and met a great SA. Unfortunately, I did not have that much time in the store because I had somewhere to be so I felt like even though I had a great experience (and purchased some awesome twillies I was after), I knew I could have spent more time to get to know the SA and visa versa. I had a strong feeling that I should go back again today. I dont know why I felt that way but it just came to me. I called over there and remarkably they actually answered the phone and my SA actually was nearby when I called so they gave the phone to her and we spoke. She was very glad to hear that I wanted to come back to check out more things and we scheduled an appointment for later that day.

My second time in the store was even better than the first. I really got a chance to connect with the SA. We laughed and joked about things, and it seems we have some things in common. She took her time with me and really showed me even more this time around.

We spent more time talking about all sorts of things and as we were headed down from the shoe dept, and she said "you know you can always text or email me things you want etc." Evidently she had put her card in my receipt yesterday, but I didn't even realize it. She kept emphasizing to please text her about anything I may see.

As she was ringing me up for my purchases, she said it would be great if you emailed me a list of items you like. At that point in our conversation I felt like it was appropriate for me to ask "what about items that I am working towards," and she said "like a Birkin or Kelly, absolutely, send me everything, especially that." I was so excited that she was receptive to me sending her a list already but the whole conversation came about naturally. She mentioned sizes that she thinks are great and I told her that I will send her but I know that most people want exactly what I want, and she said not to worry and to let them worry about it. She then asked me to send her my full list several more times before I left. It was a great meeting, and I feel like I have found a great person at H for me.

I would highly recommend just bringing it up. It was a little intimidating at first but the conversation that came after was great and nothing to be scared about.

Thank you for sharing your experience! Your SA sounds wonderful. Good luck and I hope you get everything you want on your wishlist! I took everyone’s advice and suggestion to reach out to my SA and let her know so hoping for the best!