Ok I agree with if there is a vibe of suspicion they may be turned off by it. But other than that I fail to see how ANY of what I’ve done is disrespectful to the SA or not how I would want to be treated. I always make their appointment time worthwhile by spending as much as I can with my budget. I make sure to text only at acceptable hours of the day using very few message and with very courteous language as I talk in real life, “no rush much appreciation.” When realized the mistake with 100k list I listened to the advice of experienced H shoppers here and immediately notified SA not to use their valuable time if I can’t buy all at once.
In general:
Texts: You will have to be a client for a year or more AND have consistent spending AND be reasonably well liked before you get your texts answered quickly—meaning, the same day. Otherwise, plan on 3 days minimum. And even when you are all of the above, it may still take 3 days because of days off or just sheer volume of business. No one takes this personally. Unknown clients who somehow manage to get a cellphone number will probably not get answered at all. That’s pretty much how it works. Again, it is not personal. SA’s have a lot of clients and big sales goals and everyone wants a B/K/C. It can be disconcerting at first, but it is why everyone says to be friendly, business-like, clear, concise, and relaxed. You are going to have to be willing to walk your way through the gates.
Sourcing: Sourcing is a catch-22. You’ll need to get on-board with this. Most good SA’s
during non-Covid, in medium stores or larger can source a readily available product 3 days before an appointment. Holding items is frowned upon or not allowed at all depending on the item and the store. Your SA might be able to get an item a few days before an appointment but may not be able to hold an item or multiple items for you for 3 weeks. So if your SA hasn’t started sourcing things for an appointment 3 weeks away, that’s why. And from her perspective, she doesn’t know you. If it is easy to get she doesn’t need to start now. If it is hard to get and she pulls strings and calls in favors to get something on your list, she is stuck with a lot of high $ items and the ire of her SM if you don’t show up. Again, over time,
and clear communication, she will understand that you will buy what you say you will, and you will keep your appointments. (Believe it or not, most people don’t.) This is why you may have to be an H client for awhile before your SA starts trying to get hard to get items or calling in favors from her friends. This is how it is. If you can’t live with that, luxury boutique shopping is not for you.
The watch: The watch was suggested because it is available.
Appointments:
The regular list: This is a normal list of things you would like to buy at your next appointment and should be sent 3-7 days ahead. Some things will be available and some things will not. Your SA will figure out what she has in stock and what she can get for you. She will probably not report back to you on this. You’ll know at your appointment.
Hard-to-Find Items: These things are in a category all their own. They can go on a wish list but they will show up when they show up, and when they do, you need to be prepared to take them. So exercise caution here. This is a good thing to discuss with your SA in person. Be clear that you want the thing and that if she can find it you will come in and take it when she calls. If there are several things, you can discuss how to prioritize them and she will tell you what is likely, hard or impossible.
This is why long-time H lovers will tell you it is dumb and self-defeating to treat the relationship as a game. It is a wonderfully complicated, old-fashioned shopping experience at a wonderfully complicated, old-fashioned, distinguished company that probably has not changed much in a hundred years, nor will it. Thank heavens.