Maintaining an H relationship

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Please focus on the title of this thread rather than each other, TY

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For advice on how to obtain a B/K/C please go to the reading room in the Reading Room The Newbie's HOW DO I GET A BIRKIN (or other bag) Reading Room

For advice on how to shop at your local store please do a search in Hermes Shopping sub-forum and look for your store/region/country.
 
I think you are right about this. My husband went in to our local Hermes store and talked to one of the new SA's. They usually have very limited stock, but this time even worse than usual. He was looking for a wallet, a tie and a cardholder. He also asked about a cashmere shawl for me and the rivoli loafers. They did not have my size in the loafers, and not the colorway I wanted in the scarf. He then asked if they could order the scarf, loafers and a cardholder he liked and then come by the store again. The SA said yes, but...you are better off just buying from the website, it's much faster. My husband said it would be no problem for him to come buy again, but he insisted because it would take only a few days if he ordered the items online. My husband felt quite awkward at this point and left the store emptyhanded. I think this will confirm that they make no commission in Europe!

I am located in Sweden and I was under the impression that my shopping history would not transfer to the new store in Stockholm. I have been very pleased with the old one and they have ordered in items I have been interested in and done world wide searches for me. I do hope the new store will do the same. I would also be greatly dissapointed if the new one does not have a larger inventory than the old.

I am shocked that the SA in your new store can`t be bothered to get the items for your DH. After all they should be happy people still come and buy in the store and not only online. I hope you can find a better SA to work with and that not all of them are like that.
 
Hi everyone :smile:

Apologies if this is not the right place to be asking this question and if it already has been answered before.

I’m still considered a newbie to H. I’ve been shopping with my store in CA for just over a year now. I’ve been so lucky to be offered a HG Noir B30 GHW just before the COVID shutdown and most recently offered a C18 that I took home a few days ago! I’m absolutely in love with both bags :love:

Does taking home a Constance ‘reset’ my spending for my next quota bag? I understand C’s are not a quota bag in the US but just wanted to confirm. Also from my understanding of other threads, do SA’s make commission on Constance sales? If they do, would a C purchase count towards spend for the next quota bag? I would greatly appreciate some clarity on this and thank you in advance :heart:
 
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I'm not sure how that would work to the customer's advantage with them putting such an emphasis on purchase history for certain items... But I guess if everyone's purchase history is gone, maybe they've just given up? The H site does work really well though!
It's quite odd. All shops complain about online shopping taking over....and then they advice you to shop online? It's quite impossible to make a purchase history yes, if I do all my shopping online. :angel:
 
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I am located in Sweden and I was under the impression that my shopping history would not transfer to the new store in Stockholm. I have been very pleased with the old one and they have ordered in items I have been interested in and done world wide searches for me. I do hope the new store will do the same. I would also be greatly dissapointed if the new one does not have a larger inventory than the old.

I am shocked that the SA in your new store can`t be bothered to get the items for your DH. After all they should be happy people still come and buy in the store and not only online. I hope you can find a better SA to work with and that not all of them are like that.
Fingers crossed they will not delete your purchase history. I was also thinking they would have a lager shop after the move..and, it is bigger in size, but inventory is still quite bad. And they always tell you that. Sorry madam this is a very small shop so we do not have this or that (and I'm talking scarves and stuff, not "The" bag.) So what do they sell in that store? I don't know. LOL. I do have a feeling they have a lot of stuff, but they are waiting for the asian tourists to come back. They know the game and will buy half the store if they know they will be offered quota bags.:lol:
 
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New season question - My SA is great. She and I have texted about the new season scarves and what I am looking for. I probably won't go into the boutique just to browse at this point.

There are four or five scarves I know I will want when they become available. My boutique is smaller and doesn't get a huge selection, and certainly doesn't receive a lot early in the season. Understandably, she can't transfer new items from other stores.

If a scarf I want pops up on the website, do you think I should grab it? Or do you think I should wait til she can get it for me? (I am not working towards a bag.)

One other consideration - it's an hour and a half to the boutique, and it is located within a mall, so there is no direct access from the street.

I did buy from two other boutiques and picked up one scarf from the website while they were not working, but I have bought *many* scarves from her (as well as some jewelry) in the last two years.

I like to help her, and certainly don't want to alienate her, but with the weirdness of these seasons, I don't want to miss out on something I know I want.
 
It's quite odd. All shops complain about online shopping taking over....and then they advice you to shop online? It's quite impossible to make a purchase history yes, if I do all my shopping online. :angel:
New season question - My SA is great. She and I have texted about the new season scarves and what I am looking for. I probably won't go into the boutique just to browse at this point.

There are four or five scarves I know I will want when they become available. My boutique is smaller and doesn't get a huge selection, and certainly doesn't receive a lot early in the season. Understandably, she can't transfer new items from other stores.

If a scarf I want pops up on the website, do you think I should grab it? Or do you think I should wait til she can get it for me? (I am not working towards a bag.)

One other consideration - it's an hour and a half to the boutique, and it is located within a mall, so there is no direct access from the street.

I did buy from two other boutiques and picked up one scarf from the website while they were not working, but I have bought *many* scarves from her (as well as some jewelry) in the last two years.

I like to help her, and certainly don't want to alienate her, but with the weirdness of these seasons, I don't want to miss out on something I know I want.

I always ask my SA to get things for me that are available online. I provide her with the item number or a screen shot. She has them delivered to the store or my home. She is happy to do it.
 
i've heard that at some boutiques or with some SAs, a 1:1 spending ratio may be required to be offered a quota bag. After being offered the first quota bag, is the expectation that you need to keep spending to maintain the 1:1 ratio to be offered another quota bag and so forth? So basically the process repeats itself?
 
New season question - My SA is great. She and I have texted about the new season scarves and what I am looking for. I probably won't go into the boutique just to browse at this point.

There are four or five scarves I know I will want when they become available. My boutique is smaller and doesn't get a huge selection, and certainly doesn't receive a lot early in the season. Understandably, she can't transfer new items from other stores.

If a scarf I want pops up on the website, do you think I should grab it? Or do you think I should wait til she can get it for me? (I am not working towards a bag.)

One other consideration - it's an hour and a half to the boutique, and it is located within a mall, so there is no direct access from the street.

I did buy from two other boutiques and picked up one scarf from the website while they were not working, but I have bought *many* scarves from her (as well as some jewelry) in the last two years.

I like to help her, and certainly don't want to alienate her, but with the weirdness of these seasons, I don't want to miss out on something I know I want.
+1 I'm wondering the same thing...

I would say that for the REALLY popular designs and CW, it may be safer to purchase on the website if you think it will be near impossible to obtain one in store (I'm by no means a VIP so I doubt any scarves are held for me). For example, I've had better luck obtaining the C'est la fete scarf on the website than waiting for my store. Many of the scarves I have on my list to my SA are available online, but I'm not in a hurry to receive them (I'm interested in many of the CSGM, but it's still mid 80s here!) so I am being patient for now...
 
My boutique is small as well so I understand the struggle. My SA usually able to tell me if they have shipment coming in for the items I want if not, I’d asked her to locate for me and so far she has no problem doing so. I’d like to give my SA the opportunity to work on it before ordering anything online.

Also ask your SA to ship your items once they became available, they’ll gladly do so for most items giving the circumstances.

New season question - My SA is great. She and I have texted about the new season scarves and what I am looking for. I probably won't go into the boutique just to browse at this point.

There are four or five scarves I know I will want when they become available. My boutique is smaller and doesn't get a huge selection, and certainly doesn't receive a lot early in the season. Understandably, she can't transfer new items from other stores.

If a scarf I want pops up on the website, do you think I should grab it? Or do you think I should wait til she can get it for me? (I am not working towards a bag.)

One other consideration - it's an hour and a half to the boutique, and it is located within a mall, so there is no direct access from the street.

I did buy from two other boutiques and picked up one scarf from the website while they were not working, but I have bought *many* scarves from her (as well as some jewelry) in the last two years.

I like to help her, and certainly don't want to alienate her, but with the weirdness of these seasons, I don't want to miss out on something I know I want.
 
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I was wondering the same thing ! I’m pretty new to this so I don’t have any insight!
i've heard that at some boutiques or with some SAs, a 1:1 spending ratio may be required to be offered a quota bag. After being offered the first quota bag, is the expectation that you need to keep spending to maintain the 1:1 ratio to be offered another quota bag and so forth? So basically the process repeats itself?
 
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Hermes is a game and an art form. It’s not a logical mathematical equation where if purchases/time > x a buzzer goes off and a quota bag appears. There isn’t a set minimum package of items to buy to magic an offer. The only rule is that they expect you to be “a good client with a healthy profile” and the healthier your profile the better and quicker your offers probably will be.

The process is that a shipment comes in and the SM reviews the contents with the SAs. Some stores assign bags directly to SAs, others allow the SAs to pick based on what their known client is interested in. The key is to be the one on your SAs mind when a bag you would want becomes available. This is done through continual face time and purchases that put commissions into the SAs paycheck, plus general genuine kinship with your SA. The final hurdle is the SM reviewing your profile (and the profile’s of other interested SA/client pairs) to decide who gets offered the bag. This decision is usually more strictly monetarily based, however if your profile is decent and you haven’t gotten a quota bag for a few seasons, you may get some additional preference. SAs don’t typically nominate clients unless they have a pretty good feeling that the SM will agree, ie your spend meets the SM’s general preference of 1:1 or whatever it may be. These aren’t spoken numerical thresholds and it encompasses factors like length of profile, money spent, categories purchased, time since last quota bag purchase, etc. Luck in the case where it’s the end of a sales period or the store got a bonus shipment or met their sales quotas early or numerous other factors outside of the client’s control, can also help or hurt.

So yes, spending at least 1:1 for each bag is helpful, though not necessarily strictly necessary, unless it is. Hermes shopping should be fun and not an elaborate equation. Buy what you love when you see it through one SA as often as you can and the bag offers will come. :)
 
Hermes is a game and an art form. It’s not a logical mathematical equation where if purchases/time > x a buzzer goes off and a quota bag appears. There isn’t a set minimum package of items to buy to magic an offer. The only rule is that they expect you to be “a good client with a healthy profile” and the healthier your profile the better and quicker your offers probably will be.

The process is that a shipment comes in and the SM reviews the contents with the SAs. Some stores assign bags directly to SAs, others allow the SAs to pick based on what their known client is interested in. The key is to be the one on your SAs mind when a bag you would want becomes available. This is done through continual face time and purchases that put commissions into the SAs paycheck, plus general genuine kinship with your SA. The final hurdle is the SM reviewing your profile (and the profile’s of other interested SA/client pairs) to decide who gets offered the bag. This decision is usually more strictly monetarily based, however if your profile is decent and you haven’t gotten a quota bag for a few seasons, you may get some additional preference. SAs don’t typically nominate clients unless they have a pretty good feeling that the SM will agree, ie your spend meets the SM’s general preference of 1:1 or whatever it may be. These aren’t spoken numerical thresholds and it encompasses factors like length of profile, money spent, categories purchased, time since last quota bag purchase, etc. Luck in the case where it’s the end of a sales period or the store got a bonus shipment or met their sales quotas early or numerous other factors outside of the client’s control, can also help or hurt.

So yes, spending at least 1:1 for each bag is helpful, though not necessarily strictly necessary, unless it is. Hermes shopping should be fun and not an elaborate equation. Buy what you love when you see it through one SA as often as you can and the bag offers will come. :smile:

Thank you @acrowcounted! This is extremely helpful and I appreciate you taking the time :)
 
Hermes is a game and an art form. It’s not a logical mathematical equation where if purchases/time > x a buzzer goes off and a quota bag appears. There isn’t a set minimum package of items to buy to magic an offer. The only rule is that they expect you to be “a good client with a healthy profile” and the healthier your profile the better and quicker your offers probably will be.

The process is that a shipment comes in and the SM reviews the contents with the SAs. Some stores assign bags directly to SAs, others allow the SAs to pick based on what their known client is interested in. The key is to be the one on your SAs mind when a bag you would want becomes available. This is done through continual face time and purchases that put commissions into the SAs paycheck, plus general genuine kinship with your SA. The final hurdle is the SM reviewing your profile (and the profile’s of other interested SA/client pairs) to decide who gets offered the bag. This decision is usually more strictly monetarily based, however if your profile is decent and you haven’t gotten a quota bag for a few seasons, you may get some additional preference. SAs don’t typically nominate clients unless they have a pretty good feeling that the SM will agree, ie your spend meets the SM’s general preference of 1:1 or whatever it may be. These aren’t spok numerical thresholds and it encompasses factors like length of profile, money spent, categories purchased, time since last quota bag purchase, etc. Luck in the case where it’s the end of a sales period or the store got a bonus shipment or met their sales quotas early or numerous other factors outside of the client’s control, can also help or hurt.

So yes, spending at least 1:1 for each bag is helpful, though not necessarily strictly necessary, unless it is. Hermes shopping should be fun and not an elaborate equation. Buy what you love when you see it through one SA as often as you can and the bag offers will come. :smile:
 
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I am wondering if the time of the 1:1 ratio can be extended for 2 years ? Like lets say i want to buy a black crocodile birkin is it possible? the price of the bag in my country is 49000Bag + 49000 purchase =90000$ if i buy it from a reseller it would be less around 57000$ ( i do not know how they sell it for that price ?!)
In my experience in the USA, exotics are easier than regular leather because there is naturally less demand due to the price so they are more difficult to sell. I don’t think the 1:1 ratio holds true for them, at least in the non mini sizes, just make sure your SA knows you are interested in one.
 
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