LV Mini Palm Springs Backpack

[vivianwynn]

to my dismay, my PSM started peeling in the cavas in the corners of the front pocket just like many others in this thread have experienced ... i know its not due to the charm, because the charm doesn’t even hit the corners of the pocket, and this has never happened to any of my other LV pieces when i put the charm on either... and i REALLY baby my bags too.. i know most will say bring it back to my CA but i’m so sad it took me this long to find the “perfect” one then this happens ... its only been 2 months of use too !! question for those that this has happened to, did you ever try just leaving it ? will it get worse or just stay where it is ? did your CA take it back no questions asked knowing its not just a “wear and tear” issue ?

Mine peeled at all of the corners and I had it since august last year. It was made in texas but it was better than the first two I exchanged. Even though I try to rotate bags each week, I think its inevitable and the bag is just going to peel eventually. I noticed it about a month in and I don't think peeling got any worse.

 

[amanda.tnguyen]

Mine peeled at all of the corners and I had it since august last year. It was made in texas but it was better than the first two I exchanged. Even though I try to rotate bags each week, I think its inevitable and the bag is just going to peel eventually. I noticed it about a month in and I don't think peeling got any worse.

so the first two you exchanged all had peeling too..? at least it hasn’t gotten any worse (only positive i see in this LOL) that’s my fear is that i go and return/exchange this one then the next one peels as well and its an endless cycle..

 

[vivianwynn]

so the first two you exchanged all had peeling too..? at least it hasn’t gotten any worse (only positive i see in this LOL) that’s my fear is that i go and return/exchange this one then the next one peels as well and its an endless cycle..

I exchanged the first one because there was too much canvas? or something on the front flap and gave it a very wavy/bumpy structure. Second one did start to peel but I exchanged it because I found a loose thread after a month haha Honestly I just think its the way the bag is designed. I would definitely bring it in if it somehow peeled near the zipper though.

 

[amanda.tnguyen]

I exchanged the first one because there was too much canvas? or something on the front flap and gave it a very wavy/bumpy structure. Second one did start to peel but I exchanged it because I found a loose thread after a month haha Honestly I just think its the way the bag is designed. I would definitely bring it in if it somehow peeled near the zipper though.

i see, i think its reassuring (but still stupid that we have to “accept” these flaws for this bag) at least that the peeling doesn’t get worse than what it is - i think i’m going to reach out to my CA and see what she says. if i have to exchange for a second one and it peels again, i probably at that rate would either keep it (i love the bag just so much) or just return it completely for another bag

 

[vivianwynn]

i see, i think its reassuring (but still stupid that we have to “accept” these flaws for this bag) at least that the peeling doesn’t get worse than what it is - i think i’m going to reach out to my CA and see what she says. if i have to exchange for a second one and it peels again, i probably at that rate would either keep it (i love the bag just so much) or just return it completely for another bag

Same here it was one of my dream bags for 2 years lol I can't see myself returning mine even with the flaws. At the end of the day, do what makes you happy, especially since we spent our hard earned money on it!

 

[southlake01]

Hello! I just bought my PSM ~3 weeks ago. It was my first designer purchase so I was really excited but it's seriously been such a rollercoaster haha. I initially ordered the bag online but have had to exchange it twice now due to irregularities/defects. I looked at 10 different PSMs at the Beverly Hills flagship store before choosing this one, as it was the one with the best alignment (honestly shocked that most of them were so bad...). But now that I've had the bag for a few weeks I still feel that there are a few irregularities I'm not completely happy with Should I just return the bag (and risk being banned from LV) or keep it? I love the look of it but I wish the quality was more consistent!! The things I'm noticing are that the canvas lip above the zipper is irregularly puffed out in some areas (whereas on other pictures I've seen that it lies flat along the entire surface), the stitching on the right side isn't completely straight, and the alignment on the back/bottom is a bit off. Also disappointed that LV service has been seriously lacking, every time I mention something to an SA I feel like they get annoyed with me... what do you guys think I should do?

Why would you be banned from LV? Is there a limit to returns? I've never heard this before!

 

[beremy123]

Why would you be banned from LV? Is there a limit to returns? I've never heard this before!

The SA basically told me that the manager approved my exchange but warned me that I should be absolutely sure that was the bag I wanted because I had already exchanged it once before. He said he had a long-time client that got banned from shopping at LV for 2 years for making too many returns/exchanges! Idk if this policy varies between stores but it sounds like it's up to the discretion of each manager? He said it was an effort to prevent people from reselling/fakes (which I assume is why they limit how many bags you can buy per year, although you can certainly get around that if you have a relationship with an SA)

 

[Pug33]

Just got my PSM yesterday. It’s my very first LV online order from the Canada website. Order was shipped from Louisville KY. Was surprised that the bag was made in Spain. Can’t wait to take this beauty out I’ve attached to the zipper pull a coin purse with a bag charm and it seems to make it easier to pull the zipper. Interestingly, there’s an invoice inserted in the plastic insert on top of the shipping box and it looks like an internal invoice from LV North America to LV Canada with an invoice price of CAD$1492.95. I paid CAD $2690 + 12% sales tax for my bag. So it looks like this could be the cost of the bag? Has anyone seen any invoice like that on your shipping boxes?

 

[amm4675]

I was really excited about my PSM I got in store yesterday until I read this thread now I’m second guessing because it was made in TX should I be worried? The alignment looks good to me and no cuts or any issues I see.

 

[LittleStar88]

I was really excited about my PSM I got in store yesterday until I read this thread now I’m second guessing because it was made in TX should I be worried? The alignment looks good to me and no cuts or any issues I see.

Mine is made in TX and is great! Yours looks fine. Enjoy your cutePSM!

 

[amm4675]

Mine is made in TX and is great! Yours looks fine. Enjoy your cutePSM!

Thank you! I also just compared it to my MIF nano noe and the PSM canvas for sure feels way softer and nicer. Guess it’s just luck of the draw.

 

[luxurylucy]

Should I be concerned? I got my PSM four months ago. It’s made in Spain. This left bottom tag is peeling and I can see the right bottom tag starting to peel too.

Should I take it back to the store? Does anyone else have this problem?

 

[raspberrysyrup]

Should I be concerned? I got my PSM four months ago. It’s made in Spain. This left bottom tag is peeling and I can see the right bottom tag starting to peel too.

Should I take it back to the store? Does anyone else have this problem?

glazig off the tab is lifting, its an easy repair. take it into the store and let them send it out for repair

 

[luxurylucy]

glazig off the tab is lifting, its an easy repair. take it into the store and let them send it out for repair

Thanks for the tip! Does LV usually do this type of repair for free?

 

[raspberrysyrup]

Thanks for the tip! Does LV usually do this type of repair for free?

given how new it is, should be.