LV Mini Palm Springs Backpack

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Yup just got mine replaced! When I asked the SA whether is it manufacturing defects he didn't answer me and he just went to the storeroom and got a new bag to replace it. I plan to sell the new bag because i really foreseeing this new version of the bag is going to have the same zip issues even though they "pushed" the zipline outside the bag.

tbh the palm spring bag design is really nice but because of this zip and canvas glazing coming off issues are making hate this bag and want to get off from my hand asap :/

Even though the palm spring mini was made in France, tbh there were still quality issues!!! in store, where I was shown another mini palm spring, the front leather tag piece, the stamping was slightly slanted. i wondered how LV managed its quality these days.

My neverfull tote back is almost 2 years old and the base of the bag, one of the square in the canvas, the glazing starts to rub off and lv is unable to repair it for me :o
Wow I hope I get as lucky as you. My PSM also has that peeling problem around the zipper pull. I hope they don’t tell me it’s just normal wear. It was super easy for you? What did you say to them? I passed by the other day at a boutique, but I was in a rush, so I quickly showed one of the associates. She was like this is normal wear since it’s been over 2 years. But yours was 3 years no? TIA
 
I have 2 Palm Springs minis. I purchased both bags from online. The left one was made in the US and the right one was made in Spain. The canvas on the bags are different. The US one is more stiff and the print is more dull, these things are more noticeable in person. How can I make sure that they are both authentic?
 

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I have 2 Palm Springs minis. I purchased both bags from online. The left one was made in the US and the right one was made in Spain. The canvas on the bags are different. The US one is more stiff and the print is more dull, these things are more noticeable in person. How can I make sure that they are both authentic?

both are authetic. canvas can vary from country/factory of manufacture
 
Hello! I just bought my PSM ~3 weeks ago. It was my first designer purchase so I was really excited but it's seriously been such a rollercoaster haha. I initially ordered the bag online but have had to exchange it twice now due to irregularities/defects. I looked at 10 different PSMs at the Beverly Hills flagship store before choosing this one, as it was the one with the best alignment (honestly shocked that most of them were so bad...). But now that I've had the bag for a few weeks I still feel that there are a few irregularities I'm not completely happy with :( Should I just return the bag (and risk being banned from LV) or keep it? I love the look of it but I wish the quality was more consistent!! The things I'm noticing are that the canvas lip above the zipper is irregularly puffed out in some areas (whereas on other pictures I've seen that it lies flat along the entire surface), the stitching on the right side isn't completely straight, and the alignment on the back/bottom is a bit off. Also disappointed that LV service has been seriously lacking, every time I mention something to an SA I feel like they get annoyed with me... what do you guys think I should do?
 

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Hello! I just bought my PSM ~3 weeks ago. It was my first designer purchase so I was really excited but it's seriously been such a rollercoaster haha. I initially ordered the bag online but have had to exchange it twice now due to irregularities/defects. I looked at 10 different PSMs at the Beverly Hills flagship store before choosing this one, as it was the one with the best alignment (honestly shocked that most of them were so bad...). But now that I've had the bag for a few weeks I still feel that there are a few irregularities I'm not completely happy with :( Should I just return the bag (and risk being banned from LV) or keep it? I love the look of it but I wish the quality was more consistent!! The things I'm noticing are that the canvas lip above the zipper is irregularly puffed out in some areas (whereas on other pictures I've seen that it lies flat along the entire surface), the stitching on the right side isn't completely straight, and the alignment on the back/bottom is a bit off. Also disappointed that LV service has been seriously lacking, every time I mention something to an SA I feel like they get annoyed with me... what do you guys think I should do?

great bag imo!! i would def keep it, to my standards and i’m quite picky i don’t see flaws.
 
Hello! I just bought my PSM ~3 weeks ago. It was my first designer purchase so I was really excited but it's seriously been such a rollercoaster haha. I initially ordered the bag online but have had to exchange it twice now due to irregularities/defects. I looked at 10 different PSMs at the Beverly Hills flagship store before choosing this one, as it was the one with the best alignment (honestly shocked that most of them were so bad...). But now that I've had the bag for a few weeks I still feel that there are a few irregularities I'm not completely happy with :sad: Should I just return the bag (and risk being banned from LV) or keep it? I love the look of it but I wish the quality was more consistent!! The things I'm noticing are that the canvas lip above the zipper is irregularly puffed out in some areas (whereas on other pictures I've seen that it lies flat along the entire surface), the stitching on the right side isn't completely straight, and the alignment on the back/bottom is a bit off. Also disappointed that LV service has been seriously lacking, every time I mention something to an SA I feel like they get annoyed with me... what do you guys think I should do?
i posted about a similar dilemma a few months ago - and take it from someone that was in your exact shoes, i had a pretty much nearly perfect bag but still wasn't satisfied because of a small detail i noticed, so i ended up going back to the store maybe 4-5 times and looked at 10 PSMs or more each time with my CA (we have a great relationship btw, so this is not something i'd recommend doing with any CAs unless its something they offer because i can see how it can be frustrating on the CA's end), and in the end, i kept the one i originally had because through the 50+ PSMs i saw, just every single one of them was more disappointing / had even more flaws. and reflecting on it now, yeah i guess going that many times gave me a peace of mind that i had the "best" PSMs out there of what could have been offered to me, but was it worth my time going in that many times ? i'm not sure. i've used my bag non-stop every day now for the past 2 months and honestly the one little tiny flaw goes unnoticed, i sometimes even forget about it now unless i'm staring at the bag. just like many people in this thread mentions, it honestly is up to you at the end of the day for how much do those flaws bother you ? is it something you can look past, or is it something that you're going to be bothered by every time you use your bag ? if its the latter, then its not really worth keeping a bag you're not happy with. personally, looking at the photos you posted, you honestly have a really good one (and trust me, i looked at a lot of them LOL) - i hope this helps :(
 
i posted about a similar dilemma a few months ago - and take it from someone that was in your exact shoes, i had a pretty much nearly perfect bag but still wasn't satisfied because of a small detail i noticed, so i ended up going back to the store maybe 4-5 times and looked at 10 PSMs or more each time with my CA (we have a great relationship btw, so this is not something i'd recommend doing with any CAs unless its something they offer because i can see how it can be frustrating on the CA's end), and in the end, i kept the one i originally had because through the 50+ PSMs i saw, just every single one of them was more disappointing / had even more flaws. and reflecting on it now, yeah i guess going that many times gave me a peace of mind that i had the "best" PSMs out there of what could have been offered to me, but was it worth my time going in that many times ? i'm not sure. i've used my bag non-stop every day now for the past 2 months and honestly the one little tiny flaw goes unnoticed, i sometimes even forget about it now unless i'm staring at the bag. just like many people in this thread mentions, it honestly is up to you at the end of the day for how much do those flaws bother you ? is it something you can look past, or is it something that you're going to be bothered by every time you use your bag ? if its the latter, then its not really worth keeping a bag you're not happy with. personally, looking at the photos you posted, you honestly have a really good one (and trust me, i looked at a lot of them LOL) - i hope this helps :sad:
Omg thank you for sharing your experience with me! At least I'm not the only one going through something similar and obsessing over these small details haha. Since this was my first LV purchase I don't have any relationships with CAs that I'd feel comfortable bringing my bag in again. The small little flaws do bother me a little bit, but only because I'm dropping $2000 on this and feel like it should be absolutely perfect for that price. But I do know I'll get a ton of use out of this bag and it definitely fits my lifestyle and is still such a cute piece. Thank you so much for your input!
 
I have 2 Palm Springs minis. I purchased both bags from online. The left one was made in the US and the right one was made in Spain. The canvas on the bags are different. The US one is more stiff and the print is more dull, these things are more noticeable in person. How can I make sure that they are both authentic?
The same happened with my multi Pochette purchase. One was France and the other was USA. The 2 canvases were completely different like yours. I brought it into the boutique and they said it is completely normal. Especially since they came from two factories. The canvas is just different.
 
Hello! I just bought my PSM ~3 weeks ago. It was my first designer purchase so I was really excited but it's seriously been such a rollercoaster haha. I initially ordered the bag online but have had to exchange it twice now due to irregularities/defects. I looked at 10 different PSMs at the Beverly Hills flagship store before choosing this one, as it was the one with the best alignment (honestly shocked that most of them were so bad...). But now that I've had the bag for a few weeks I still feel that there are a few irregularities I'm not completely happy with :sad: Should I just return the bag (and risk being banned from LV) or keep it? I love the look of it but I wish the quality was more consistent!! The things I'm noticing are that the canvas lip above the zipper is irregularly puffed out in some areas (whereas on other pictures I've seen that it lies flat along the entire surface), the stitching on the right side isn't completely straight, and the alignment on the back/bottom is a bit off. Also disappointed that LV service has been seriously lacking, every time I mention something to an SA I feel like they get annoyed with me... what do you guys think I should do?

I went through this roller coaster as well. I looked at 10 different PSM at 5 different LV locations and FINALLY found a near perfect one and it happened to be the only one I found to have been made in France. 8 out of the 10 were all made in US and 1 other one was made in Spain. All of the US made ones had flaws i couldn't get past. I felt so lucky to have found my almost perfect one and am now completely content with it. The alignment was perfect, handle was nice and centered, no split on the canvas by the zipper, black tab was pretty centered with decent stamping, the only flaw was that there were some dents in the back which I didn't care too much about bc it wouldn't show when I wear it. After this experience, I realized that you will never find a 100% perfect PSM but you need to come to terms with what flaws you can tolerate and assess if you want to keep it or not. For me, it was so worth going through various locations and comparing to find the MIF one.
 
Omg thank you for sharing your experience with me! At least I'm not the only one going through something similar and obsessing over these small details haha. Since this was my first LV purchase I don't have any relationships with CAs that I'd feel comfortable bringing my bag in again. The small little flaws do bother me a little bit, but only because I'm dropping $2000 on this and feel like it should be absolutely perfect for that price. But I do know I'll get a ton of use out of this bag and it definitely fits my lifestyle and is still such a cute piece. Thank you so much for your input!
its quite a lot of money, so you really have to evaluate / see for yourself how much you can look past those flaws or not. its not an inexpensive bag, so just make sure at the end of the day you will be happy with the purchase, flaws or not. its not worth spending that much if you are going to be bothered. i completely agree with all the following replies that its really about what flaws you can tolerate because the PSM is bound to have flaws (unfortunately).
 
Thank you so much for this info! I did not know this!

The same happened with my multi Pochette purchase. One was France and the other was USA. The 2 canvases were completely different like yours. I brought it into the boutique and they said it is completely normal. Especially since they came from two factories. The canvas is just different.
 
Wow I hope I get as lucky as you. My PSM also has that peeling problem around the zipper pull. I hope they don’t tell me it’s just normal wear. It was super easy for you? What did you say to them? I passed by the other day at a boutique, but I was in a rush, so I quickly showed one of the associates. She was like this is normal wear since it’s been over 2 years. But yours was 3 years no? TIA

Hello!! Sorry for the late reply as I am not an active user in purse forum :/

Mine peeling was really bad till the extent that the lv logo print wore off as well (refer to the attached image).

I just went in and asked the sales associate whether is it possible to exchange a new piece and provided all the necessary documents eg. invoice.

I don't think its a normal wear and tear issue tho! My mum had a speedy 25 for 10+ years and the glaze was intact.

I would advise you to go to another LV store to try, anyways its a design defect so, by right LV should be responsible for it.

Good luck!
 

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to my dismay, my PSM started peeling in the cavas in the corners of the front pocket just like many others in this thread have experienced :frown: ... i know its not due to the charm, because the charm doesn’t even hit the corners of the pocket, and this has never happened to any of my other LV pieces when i put the charm on either... and i REALLY baby my bags too.. i know most will say bring it back to my CA but i’m so sad it took me this long to find the “perfect” one then this happens ... its only been 2 months of use too !! question for those that this has happened to, did you ever try just leaving it ? will it get worse or just stay where it is ? did your CA take it back no questions asked knowing its not just a “wear and tear” issue ?
 

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