LV Mini Palm Springs Backpack

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#3,871
kikiii_24 said:
Hi everyone!

So I decided to keep this fourth PSM because the fifth one I ordered wasn’t any better but after inspecting it I noticed the four leather loops were starting to peel. I’ve only worn this bag a handful of times so can someone please tell me if this is normal?

Should I return this one? I’m still within the return/exchange date.

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Mine is starting to peel exactly like that too.. I am considering returning as well... it’s so unfortunate as I love the bag ☹️
 
#3,873
KAYSHE said:
Unfortunately exchanging/returning the PSM happens too quite often. I too had to return the PSM in mono 5 times (all made in USA) before I was satisfied lol. Ended up with PSM mono made in Spain. My reverse is Made in France and the very first one was perfect. I must admit returning multiple times was very frustrating, I never had to go through that with other bags.
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How long did it take them to ship out an exchange once they received your returned orders? My ugly duckly PSM made back to NJ a day ago. Wondering if indeed it’ll be 3-4 weeks ( quoted by CS ) until I get a replacement.
 
#3,876
ManyMoons said:
How long did it take them to ship out an exchange once they received your returned orders? My ugly duckly PSM made back to NJ a day ago. Wondering if indeed it’ll be 3-4 weeks ( quoted by CS ) until I get a replacement.
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Based on my experience once they received it, the new bag usually ships out within 3-4 business days. But I only choose overnight delivery as I hate waiting for my packages lol.
 
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#3,877
kikiii_24 said:
This is terrible! I only had mine for about a month also! I just returned my fifth one and bought another one but this time I bought one from Neiman Marcus in Las Vegas. This one should be arriving soon! I will be posting pictures once I've received it!
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This is the first PSM I bought and was hoping I wouldn’t have to deal with returning and purchasing again but I guess it’s what I’m going to do. I just dropped off the bag at UPS. Did you do a phone order at Neiman Marcus? Or went in store? I’m in California and the stores are currently closed ☹️
 
#3,878
mlope047 said:
This is the first PSM I bought and was hoping I wouldn’t have to deal with returning and purchasing again but I guess it’s what I’m going to do. I just dropped off the bag at UPS. Did you do a phone order at Neiman Marcus? Or went in store? I’m in California and the stores are currently closed ☹
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Someone on the stalking thread posted that a worker at Neiman Marcus Las Vegas had one more available so I texted him and he ordered it for me yesterday! It should arrive soon, I’m hoping tomorrow! Did you want his ig?
 
#3,884
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