I received this bag Friday and was so happy to see good front alignment! Little did I know that LV gods are still messing with me and I got a structurally flawed bag. It was fresh out of TX factory - 29th week of this year. The bag might have been 1-3 day old.
Everything else was great and I LOVED PSM. I know now I absolutely want to get a right one for me.
The biggest issue was that one side panel was normal rounded but the other was significantly different - it was straight giving the bag a slanted crooked look when looking at it from atop & straight up. I couldn’t take a good picture and, honestly, I didn’t want due to my disappointment! However the front flap is WIDER than the side panels - so when you look at it’s front - it looks perfect but once you turn it or look at the side of you’d have seen it immediately. It’s not a stuffing issue though - one side is just shorter/tighter. I’m sure they’ll sell it again with no concern for that customer.
The top handle was slightly crooked as well.
I called CS and the lady allowed me to do an even exchange. I shipped it back Sat am.
She said it might take 3-4 weeks to fulfill that exchange..
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