LV Mini Palm Springs Backpack

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I received this bag Friday and was so happy to see good front alignment! Little did I know that LV gods are still messing with me and I got a structurally flawed bag. It was fresh out of TX factory - 29th week of this year. The bag might have been 1-3 day old.

Everything else was great and I LOVED PSM. I know now I absolutely want to get a right one for me.
The biggest issue was that one side panel was normal rounded but the other was significantly different - it was straight giving the bag a slanted crooked look when looking at it from atop & straight up. I couldn’t take a good picture and, honestly, I didn’t want due to my disappointment! However the front flap is WIDER than the side panels - so when you look at it’s front - it looks perfect but once you turn it or look at the side of you’d have seen it immediately. It’s not a stuffing issue though - one side is just shorter/tighter. I’m sure they’ll sell it again with no concern for that customer.
The top handle was slightly crooked as well.

I called CS and the lady allowed me to do an even exchange. I shipped it back Sat am.
She said it might take 3-4 weeks to fulfill that exchange..

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This bag is really a hit or miss. I hope the next one you get is perfect!
 
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Honestly, that looks pretty bad to me.
I received this bag Friday and was so happy to see good front alignment! Little did I know that LV gods are still messing with me and I got a structurally flawed bag. It was fresh out of TX factory - 29th week of this year. The bag might have been 1-3 day old.

Everything else was great and I LOVED PSM. I know now I absolutely want to get a right one for me.
The biggest issue was that one side panel was normal rounded but the other was significantly different - it was straight giving the bag a slanted crooked look when looking at it from atop & straight up. I couldn’t take a good picture and, honestly, I didn’t want due to my disappointment! However the front flap is WIDER than the side panels - so when you look at it’s front - it looks perfect but once you turn it or look at the side of you’d have seen it immediately. It’s not a stuffing issue though - one side is just shorter/tighter. I’m sure they’ll sell it again with no concern for that customer.
The top handle was slightly crooked as well.

I called CS and the lady allowed me to do an even exchange. I shipped it back Sat am.
She said it might take 3-4 weeks to fulfill that exchange..
Honestly, I would’ve exchanged it too. That’s pretty noticeable and especially paying for that amount of money. The second PSM I had bought was also made in TX and had a crooked handle as well! I will receive my fifth one today and I’m hoping it will be the winner!

I thought the fourth one was but there was stitching at the top that I couldn’t shake off and even my fiancé agreed. At first glance you don’t notice it, but if you were to closely look at it, you can see how the stitching somehow bunches the canvas together creating a bumpy texture. Not sure if you can see it. Also, I feel like there was too much canvas on the face of the bag making it look weird.

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Thank you for repl
Honestly, that looks pretty bad to me.

Honestly, I would’ve exchanged it too. That’s pretty noticeable and especially paying for that amount of money. The second PSM I had bought was also made in TX and had a crooked handle as well! I will receive my fifth one today and I’m hoping it will be the winner!

I thought the fourth one was but there was stitching at the top that I couldn’t shake off and even my fiancé agreed. At first glance you don’t notice it, but if you were to closely look at it, you can see how the stitching somehow bunches the canvas together creating a bumpy texture. Not sure if you can see it. Also, I feel like there was too much canvas on the face of the bag making it look weird.

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Thank you for replying to me in the stalking thread! I can’t believe you are doing a fifth one(( You deserve a good one this time around. The front panel of this one is absolutely terrible for a brand new PSM.
I didn’t even bother to mention I had exactly the same canvas waves ( canvas bunches up )on the top left! Here’s an image of that. Unfortunately it was the least of my bag’s issues. Small flaws like that are expected with LV made in the US.

One day LV will suffer a lawsuit that’ll collect data throughout NAmericas canvas owners to “help” them understand they had to enforce higher manufacturing standards. And, yes, aware MIF and such have issues as well but supervisors that ALLOW those canvas pieces like yours to be shipped to US fulfillment warehouses have to be held responsible. Somebody has to be responsible and one day such decline will cost them. NA LV customers pay more and suffer the most. And it’s beyond PSM. It’s a gamble here in the US and I don’t like to gamble, LV.

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Hi everyone!

So I decided to keep this fourth PSM because the fifth one I ordered wasn’t any better but after inspecting it I noticed the four leather loops were starting to peel. I’ve only worn this bag a handful of times so can someone please tell me if this is normal?

Should I return this one? I’m still within the return/exchange date.

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Hi everyone!

So I decided to keep this fourth PSM because the fifth one I ordered wasn’t any better but after inspecting it I noticed the four leather loops were starting to peel. I’ve only worn this bag a handful of times so can someone please tell me if this is normal?

Should I return this one? I’m still within the return/exchange date.

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I’ve had my Mono for about 1 month and Reverse for 2 weeks. Neither are peeling like that. I, personally, feel like that’s way too soon for that kind of wear to happen. It doesn’t look bad, but I’m picky and it would bother me because... will it just continue to get worse? If you’re unhappy and it’s gonna bother you, I’d return/exchange. I’m sorry you’ve had to go through so many :sad:
 
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With the regular Mono.. I had to do the whole “return and buy” again as well. Only twice, but it was still an unnecessary hassle. However, my first Reverse was immediately a winner.

I’m curious... Is this just a problem with the PSM Mono bags? Or has anyone here had the same problems with the Reverse print?
 
I’ve had my Mono for about 1 month and Reverse for 2 weeks. Neither are peeling like that. I, personally, feel like that’s way too soon for that kind of wear to happen. It doesn’t look bad, but I’m picky and it would bother me because... will it just continue to get worse? If you’re unhappy and it’s gonna bother you, I’d return/exchange. I’m sorry you’ve had to go through so many :sad:
Thanks for replying back! And it's so unfortunate because I love the ease of this backpack, especially with my 6+ month old son. I think I'm going to call CS and see if I can exchange it for another mono. I went to the boutique yesterday and tried to do an even exchange but they didn't have any in stock. I'm so torn because I do really love the bag, but I know if I keep it it's just going to get worse, and I plan on using it as my grab and go bag...

Again, thanks for your opinion!
 
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I’m just reading this now and thinking of calling CS to exchange for the reverse for my mono. How long have you had your reverse for?

in the old model reverse i had mines for about a year (the reverse canvas in those spots never peeled) and ironically enough the only spots on the reverse bag that peel are the monogram corners on the front pocket (never the actual reverse canvas). the new model i've had it since november 2019, was one of the first to get it and it's held up beautifully (the reverse canvas), but again the monogram canvas on the front pockets has peeled. honestly, i want the monogram back, but refuse to re-purchase it given how that canvas can't seem to tolerate those bends (at all). take a look on fashionphile at all their bags in all those high tension points, very rarely will you ever see the reverse canvas have bubbling/peeling, but it is ALWAYS the monogram canvas that bubbles and peels. i had the monogram one for 2 months and it peeled on the front pocket, the twobig bends on the bottom corners, two corners at the back and i wanted to scream. it returned and exchanged back for the reverse new model
 
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Unfortunately exchanging/returning the PSM happens too quite often. I too had to return the PSM in mono 5 times (all made in USA) before I was satisfied lol. Ended up with PSM mono made in Spain. My reverse is Made in France and the very first one was perfect. I must admit returning multiple times was very frustrating, I never had to go through that with other bags.
 
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