LV Mini Palm Springs Backpack

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#2,746
Hi everyone,

I just bought my palm springs mini in las vegas this weekend however I used it once and have noticed that the monogram print (lv flowers) on corners of the backpack are rubbing off! Is this normal wear and tear after one use? Wondering if any of you have experienced the same issue or should I speak to LV customer service for return/exchange? The only thing is that the alignment is perfect and the website is currently out of stock.

Please help! what would you do?


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#2,747
juface said:
Hi everyone,

I just bought my palm springs mini in las vegas this weekend however I used it once and have noticed that the monogram print (lv flowers) on corners of the backpack are rubbing off! Is this normal wear and tear after one use? Wondering if any of you have experienced the same issue or should I speak to LV customer service for return/exchange? The only thing is that the alignment is perfect and the website is currently out of stock.

Please help! what would you do?


View attachment 4469840 View attachment 4469841
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Happened to mine. You can find my post on this thread with pictures if you want. LV accused me of spilling chemicals on my bag. I went back a week later and they reluctantly exchanged.
 
#2,748
juface said:
Hi everyone,

I just bought my palm springs mini in las vegas this weekend however I used it once and have noticed that the monogram print (lv flowers) on corners of the backpack are rubbing off! Is this normal wear and tear after one use? Wondering if any of you have experienced the same issue or should I speak to LV customer service for return/exchange? The only thing is that the alignment is perfect and the website is currently out of stock.

Please help! what would you do?


View attachment 4469840 View attachment 4469841
Click to expand...
unfortunately this happened to early. however, this is bound to happen because of folded corners.
 
#2,752
juface said:
Thank you for the reply! Would you advise trying to exchange at this point or leave it? Does this happen often to the corners of the PSM?
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i've seen seen plenty, but that seems to be with use overtime. i would see what louis vuitton can do for you. if they offer a refund, you could always take it and try to stalk the website (PSM appear often)
 
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