This is really weird. I have never had a problem on their site with any of my transactions. I have an account and have used a credit card.I don't believe this. I truly don't believe this. The reversal showed up in my account, so I immediately went over and tried to purchase the bag again. SAME THING HAPPENED....I GOT AN ERROR MESSAGE!!! I go to my account, and it was taken out AGAIN. What on earth is wrong with their website? Why am I having such a hard time purchasing this item??? I'm gonna call them AGAIN when I get off work and see what the problem is. I truly can't believe this. Maybe it is a sign that it's just not meant to be.