I don't know what would qualify as experienced, probably not...this is maybe the 4th preloved piece I've gotten from eBay/Japan in the span of 5 or so years. I just went to the FedEx Office Print & Ship Center and they told me that they can't see anything more than what I can pull up with the tracking information (which does not include a delivery photo). The only other FedEx locations listed in my area are onsites inside of other businesses like Office Depot, etc. The tracking information has my correct name and address listed; the dimensions of the shipping box and weight seem appropriate for the item I ordered.are you a experienced buyer? The reason I ask this is, I had this kind of things happened to me before. I suggest you quickly go to fedex location ask to see manager and ask to see the scan of the package to make sure it’s the right size weight package has the correct address of your residency.
They told me at the ship center that they don't always take a photo and if they did that it would be on the tracking page when I look it up. I found what seems to be the ceo's email address and sent an email pleading my case so we'll see...Fed ex is suppose to take a photo of the package at the delievery point.
I finally found online, the email the fed ex CEO!!!