I'm done with L&T. I called my local Belk because I knew they had the bag too and it was already marked down 25%. I did a presale for a Nov. 8th event and got half off the already discounted price.They are clueless. A huge contrast to the excellent Customer Service I get from Nordstrom.
It's the Bleecker duffle with grommets (full size, not mini) in black. Can't wait to pick it up as I've drooled over it multiple times.