Longchamp repair & cleaning

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#211
So due to rather unfortunate circumstances, my Longchamp Le Pliage was slashed in Cologne. :sad: The slash pretty much goes from the zipper to the base. I don't want to buy a new one since I just bought it in September. Does anyone know if there's a way to get it repaired with it still looking decent in the end? Thanks!
 
#212
goodrobin said:
So due to rather unfortunate circumstances, my Longchamp Le Pliage was slashed in Cologne. :sad: The slash pretty much goes from the zipper to the base. I don't want to buy a new one since I just bought it in September. Does anyone know if there's a way to get it repaired with it still looking decent in the end? Thanks!
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I'm sorry this happened to you. Slashes are pretty much impossible to repair. Is there any way that you have some insurance or coverage from the credit card company you used to pay the bag with?
 
#213
seton said:
i went by flagship to drop off my PLANETES.
they will repair holes in corner for free. they asked if i repaired before.
to replace the handles, they charge $30 which is reasonable.
they said at least 8 wks turnaround time.
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it's been 8 wks and i still havent gotten my bag back from LC.
 
#217
I guess when they say "at least 8 wks", they really mean 9 or 10 wks.
I am not really too bothered about it but I just realized that it was 8 wks so I mentioned it.
 
#222
Yes, they sent it back to France to get it repaired.
I thought it was BS, considering that these are mass produced and considering LC's worldwide presence and how far away the US is, but it seems to be true.
 
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