Longchamp repair & cleaning

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I got a LE Orchideal and one of the handles got wrinkled after 2 uses. What I did was I email their customer service and they are so quick to reply to me and even allows exchange for a new one as it was only 2 weeks old. Sad part is, since it was a LE released in 2012, my local Longchamp boutique doesn't carry it anymore, so they offered to replace the handles with an original one instead. :) I don't have the receipt or any proof of purchase though, I just sent pictures of the bag including it's inside tag, and from there, they said that, the details I provided are already enough for it to qualify for their after-sales service!:tup:
 
I read that you are knowledgeable in leather care? I have a le pliage cuir that has a stain at the bottom (not sure if it was milk but it is liquid and quite possible not water because if it were water, it would have dried out, right?) and cuirs are made of lambskin and goat skin. How do I remove the stain? Many thanks!

Hi! Have you tried cleaning it with apple leather cleaner? It work's great on almost all leather.:smile1:
 
I got a LE Orchideal and one of the handles got wrinkled after 2 uses. What I did was I email their customer service and they are so quick to reply to me and even allows exchange for a new one as it was only 2 weeks old. Sad part is, since it was a LE released in 2012, my local Longchamp boutique doesn't carry it anymore, so they offered to replace the handles with an original one instead. :) I don't have the receipt or any proof of purchase though, I just sent pictures of the bag including it's inside tag, and from there, they said that, the details I provided are already enough for it to qualify for their after-sales service!:tup:


Mine was bought many years ago. My handles are fine except the "body" of the bag. And I'm planning to use it for my trip this weekend.
 
Would you ever consider spraying your nylon Le Pliage with a stain repellent to protect it? I just bought the backpack in Sand. Though I LOVE LOVE LOVE the color, I am TERRIFIED to actually use it because it's so light that I'm afraid it will get very dirty very quickly. I am SO tempted to LIGHTLY spray it with stain repellent (such as Scotchguard), but I don't know what that might do to it.

Thank you

Michelle
 
Would you ever consider spraying your nylon Le Pliage with a stain repellent to protect it? I just bought the backpack in Sand. Though I LOVE LOVE LOVE the color, I am TERRIFIED to actually use it because it's so light that I'm afraid it will get very dirty very quickly. I am SO tempted to LIGHTLY spray it with stain repellent (such as Scotchguard), but I don't know what that might do to it.

I'm seriously tempted to do that to my Darshan roses bag, because it's a canvas material not nylon! I can just see it getting filthy in no time. If you do it, report back!
 
Would you ever consider spraying your nylon Le Pliage with a stain repellent to protect it? I just bought the backpack in Sand. Though I LOVE LOVE LOVE the color, I am TERRIFIED to actually use it because it's so light that I'm afraid it will get very dirty very quickly. I am SO tempted to LIGHTLY spray it with stain repellent (such as Scotchguard), but I don't know what that might do to it.

Thank you

Michelle

I use Appleguard Rain & Stain Repellent on all of my leather bags and vachetta on LV bags, but I have never used on nylon or any Longchamp bags. I just use my LC bags and enjoy them, if I get a stain I will just wipe off with a little soap and water.
 
Hello everyone..
I got this longchamp bag from my husband as a gift. But i am too afraid to use it daily because i dont know how to treat this kind of leather.. i am afraid it will broke easily..
Need advice please..

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https://flic.kr/p/nUB412
 
I want to purchase a LC le pliage bag for travel and was liking the beige color because it appears to be so neutral but was afraid of staining and marks since it is a lighter color. Would it be better to purchase a darker color like the slate? It seems hit or miss with being able to clean off marks from the bags. Thanks!
 
I want to purchase a LC le pliage bag for travel and was liking the beige color because it appears to be so neutral but was afraid of staining and marks since it is a lighter color. Would it be better to purchase a darker color like the slate? It seems hit or miss with being able to clean off marks from the bags. Thanks!
I have a turquoise color that is light - I have used it 3 years and it still looks great!! I would think Beige is fine. The color "Paper" is too light for me.....
 
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