Yes they no longer provide longer straps. Very recently I sent an email to Customer Service and asked if I could purchase a longer strap for a purse I purchased directly from PS. I was told they don't offer this. Although a longer strap would be nice, I also have a Mulberry Alexa which has a very long strap which is great as a cross-body. However, sometimes when I hand hold the purse as a satchel, the strap hangs down quite low and I have to double it up in my fist. This never happens with my PS1. But, as I am pretty tall, a longer PS1 strap would be nice. Cross-body with the PS1 looks silly on me.