TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
I am so sad. I got my lemur bag today and it has two big scratches on it. If you got this bag, would you return it?
I contacted customer care already and I'll check for their reply tomorrow.
My shipment only came with the decorative box but no fun tissue paper or extras I see that some of you posted.
That's a HUGE scratch near the bottom! I wonder if they sent you a display bag... So sorry this happened to you. I think you should definitely return it and also mention that you didn't receive any of the extras.I am so sad. I got my lemur bag today and it has two big scratches on it. If you got this bag, would you return it?
I contacted customer care already and I'll check for their reply tomorrow.
My shipment only came with the decorative box but no fun tissue paper or extras I see that some of you posted.
You can exchange to a new one! Earlier this year I ordered the Heen mini puzzle from MyTheresa and it was a really poor condition with scratches everywhere. The newly exchanged one looked so much better. The two bags of the same model can be completely different and that’s the downside of buying online because you can’t pick and choose. But good news you can exchange or return.I am so sad. I got my lemur bag today and it has two big scratches on it. If you got this bag, would you return it?
I contacted customer care already and I'll check for their reply tomorrow.
My shipment only came with the decorative box but no fun tissue paper or extras I see that some of you posted.
The top scratch looks salvageable, but the bottom one is really deep to the point I don't think you can fix it. Definitely would not keep this bag no matter the price! (Maybe if it's free lol)I am so sad. I got my lemur bag today and it has two big scratches on it. If you got this bag, would you return it?
I contacted customer care already and I'll check for their reply tomorrow.
My shipment only came with the decorative box but no fun tissue paper or extras I see that some of you posted.
Yikes! Btw how long did the order take to reach the store? I’m trying to decide whether to order the beanie for in store pick up but am afraid I’ll miss the window for my sis to pick up before she flies back.I'm pretty sure because I sassed about the state of this wrinkly squashed bear puzzle, it's the one that got reserved for me. Apparently the only one in Tokyo and before this there was a weird kerfuffle of trying to online order to store for this and a variety of other items. Bear puzzle just wasn't gonna happen! They were shocked that I rejected the bag but what isn't shown is that the deer and the dog are odd colored and there's scratches in the lower left corner by the flower. Given the annoyance of satin calf, I think I'm rather at peace with the decision being made for me.