Loewe x Spirited Away

[Chimmy]

What's this going on with accounts being blocked?

How does one know that their account is blocked?

 

[Chimmy]

Collected the Yubaba tote yesterday - perhaps it's quite a handmade bag but you can actually spot some imperfections when you look up close, but the craftsmanship needed to create this bag is quite something. Smells amazing too because the entire interior is leather lined. Sizing is the same as the regular small anagram tote, but can store quite a bit including a laptop. Honestly the loudest bag we own (and we are not short of loud bags TBH) and it may be a challenging bag to pair anything with, but to me it's one of the most iconic pieces in the collection. Hoping it won't end up being a white elephant!


There's a "spot" in the window that doesn't seem to have been colored properly, almost looks like a snag but feels smooth to touch.

This is a stunning bag, but I would be too stressed out to use it! Keep a watch out on the charms attached to it, you never know when something gets loose. Its better to catch it if it ever falls and have them reattach it. I'm not sure if they're going to be able to service any of these bags. Also watch out for the threads in the bag and your jewelry! They might get caught in it.

I mentioned earlier that a star on my mini puzzle had already started peeling a little bit and when I went to the store they acted as if it was done for. I've looked around online and a lot of people are facing this issue and their SA told them that they could bring it back for maintenance, but the store I went to told me that they might not be able to do anything about it....

 

[despair]

What's this going on with accounts being blocked?

How does one know that their account is blocked?

If I'm not mistaken they limited each account to three transactions for the Spirited Away collection including cancelled transactions. Those accounts who got blocked couldn't even check out successfully I think...

 

[Logic]

i can’t believe it’s over a month since this collection launch and the excitement and frustration!
I think I bought too much, a mental note for next year. I haven’t used anything and now it’s hard to even resell it at cost price (not that I’ve tried).

Has everyone used their goodies?

 

[vachefou]

What's this going on with accounts being blocked?

How does one know that their account is blocked?

There was an undisclosed rule for online accounts that you could only have three order attempts (successfulor not) for the Spirited Away collection. This was despite the initial waves of item cancellation during pre-launch orders and customer service telling clients to keep trying to order if they saw stock come back online.

A major magnifier of this issue was that the website never got inventory levels reconciled to real physical stock so people ordered because the add to basket function was available but the warehouse cancelled citing no items. If you have a banned account later orders were cancelled with the reasoning “payment not authorized”.

 

[Tarochan]

PSA!!!

View attachment 5319851

Random checking other "in-stock" leather items show they are not available. Just this one can ATB without the "contact CS" error message once it's added to basket. Hope this works out for someone who wants the susu small!

Thank you! I ordered this yesterday out of curiosity. And it’s already shipped this morning. This is my 4th order with them for this collection . My 4th order has always been cancelled but now it went through!

 

[vachefou]

Maybe it was a tester? "Not available" has changed:

 

[Logic]

During this final stages of the collection they should just reset everyone’s account and abolish any rules around number of orders!

 

[baglici0us]

Thank you! I ordered this yesterday out of curiosity. And it’s already shipped this morning. This is my 4th order with them for this collection . My 4th order has always been cancelled but now it went through!

Mine shipped as well! My first successful order after a string of cancelled ones (and also my 4th order)! I noticed that before this puzzle came in stock it also had the Notify Me button which is similar to a number of bags right now. Perhaps it’s a sign of them restocking.

 

[peppermint_tea]

Mine shipped as well! My first successful order after a string of cancelled ones (and also my 4th order)! I noticed that before this puzzle came in stock it also had the Notify Me button which is similar to a number of bags right now. Perhaps it’s a sign of them restocking.

Oh no. Not another let’s-refresh-the-website-every-10mins! I’m in trouble

 

[despair]

This is a stunning bag, but I would be too stressed out to use it! Keep a watch out on the charms attached to it, you never know when something gets loose. Its better to catch it if it ever falls and have them reattach it. I'm not sure if they're going to be able to service any of these bags. Also watch out for the threads in the bag and your jewelry! They might get caught in it.

I mentioned earlier that a star on my mini puzzle had already started peeling a little bit and when I went to the store they acted as if it was done for. I've looked around online and a lot of people are facing this issue and their SA told them that they could bring it back for maintenance, but the store I went to told me that they might not be able to do anything about it....

I will be very surprised if Loewe won't offer to make good on a manufacturing defect, maybe try reaching out to their customer service on email or a call instead of via your local store then?

 

[despair]

i can’t believe it’s over a month since this collection launch and the excitement and frustration!
I think I bought too much, a mental note for next year. I haven’t used anything and now it’s hard to even resell it at cost price (not that I’ve tried).

Has everyone used their goodies?

We definitely bought too much. Haha. Due to us being positive for the Chinese New Year period, we have not worn any of the RTW we got, and as for bags we've used half of what we bought. Have tried selling off an item and it isn't even moving at below retail price, but some of the resale prices of sold items on Vestiaire are really quite eye popping!

 

[protein_]

i can’t believe it’s over a month since this collection launch and the excitement and frustration!
I think I bought too much, a mental note for next year. I haven’t used anything and now it’s hard to even resell it at cost price (not that I’ve tried).

Has everyone used their goodies?

Wait, where are you seeing things listed at retail prices? All I see on VC and eBay are +++ prices...

 

[wimp]

Wait, where are you seeing things listed at retail prices? All I see on VC and eBay are +++ prices...

Same here and I check multiple times a day

 

[Logic]

We definitely bought too much. Haha. Due to us being positive for the Chinese New Year period, we have not worn any of the RTW we got, and as for bags we've used half of what we bought. Have tried selling off an item and it isn't even moving at below retail price, but some of the resale prices of sold items on Vestiaire are really quite eye popping!

Haha I remember your awesome haul where u could open a pop up store