Let's talk Delvaux!

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#2,296
Christofle said:
I’m also a bit saddened by their latest bag... the tote with the ginormous logos. :wtf:
Click to expand...


I really don’t get, and absolutely hate, the direction the brand is going in.

In Belgium people are being asked to bring in their old Delvaux to a store and when they do they get a coupon to buy a new bag?!?! They would really do anything to sell a bag these days! So sad. I really don’t get this for a luxury house with a beautiful and rich history like this and the best craftsmanship in the world.

And now again this nasty bag with the ugly crown logo that seems to be made up of the first image result they got when they searched the word “crown” on google. So cheap.

I really don’t get this for a company which only rule since its creation in 1829 has always been to never put a name or logo on their bag because they should only be recognized by their quality and craftsmanship.
Great way to destroy a brand...

Sad story.
 
  • Like
Reactions: papertiger, Angelblake, libelulaa and 2 others
#2,298
yentl said:
I really don’t get, and absolutely hate, the direction the brand is going in.

In Belgium people are being asked to bring in their old Delvaux to a store and when they do they get a coupon to buy a new bag?!?! They would really do anything to sell a bag these days! So sad. I really don’t get this for a luxury house with a beautiful and rich history like this and the best craftsmanship in the world.

And now again this nasty bag with the ugly crown logo that seems to be made up of the first image result they got when they searched the word “crown” on google. So cheap.

I really don’t get this for a company which only rule since its creation in 1829 has always been to never put a name or logo on their bag because they should only be recognized by their quality and craftsmanship.
Great way to destroy a brand...

Sad story.
Click to expand...
Please send this exremely well written comment/criticism to Delvaux HQ
 
  • Like
Reactions: yentl
#2,299
yentl said:
I really don’t get, and absolutely hate, the direction the brand is going in.

In Belgium people are being asked to bring in their old Delvaux to a store and when they do they get a coupon to buy a new bag?!?! They would really do anything to sell a bag these days! So sad. I really don’t get this for a luxury house with a beautiful and rich history like this and the best craftsmanship in the world.

And now again this nasty bag with the ugly crown logo that seems to be made up of the first image result they got when they searched the word “crown” on google. So cheap.

I really don’t get this for a company which only rule since its creation in 1829 has always been to never put a name or logo on their bag because they should only be recognized by their quality and craftsmanship.
Great way to destroy a brand...

Sad story.
Click to expand...
Bigger issue is they killed themselves during the pandemic too with the 60% off sale on veepee. Now people don’t trust them with their sneaky veepee sale.

jingdaily.com

Will Post-Pandemic Markdowns Hurt Luxury Brands Long-Term?

Luxury houses face a dilemma: Should they make short-term business decisions by discounting goods or defend their brand images for long-term sustainability?
jingdaily.com jingdaily.com
 
  • Like
Reactions: yentl, Fancyfree and JolieS
#2,306
Hi everyone,
I’am relatively new to this group.
I’am from Belgium so Delvaux is quit familiar. I have 2 older bags, a brown brillant that’s a hand me down from my great grandmother (quit sentimental value) and a small blue one (my first designerbag as a child). I’ve bought from a lot of other brands but recently rediscovered Delvaux. I tried on the Brillant mini in pink and it was so pretty. But what really stood out was the customer service, especially after the fail from Chanel.

its been a week and i’am still thinking about the bag. Probably going to add it to my collection but then i will really have reached my shopping limits.

I’ve read this thread with a lot of interest and used this information in the store. The SA told me that the production has been in France for a few years. That said the main shop for special orders and repairs is still Brussels.

thanks for sharing and letting me to share my story
 

Attachments

  • 51D36894-50D4-4BB6-80EA-A9894E196DAB.jpeg
    51D36894-50D4-4BB6-80EA-A9894E196DAB.jpeg
    34.8 KB · Views: 30
  • Like
Reactions: More bags, lethologica, xiaochu and 4 others
#2,307
ZofieUp said:
Hi everyone,
I’am relatively new to this group.
I’am from Belgium so Delvaux is quit familiar. I have 2 older bags, a brown brillant that’s a hand me down from my great grandmother (quit sentimental value) and a small blue one (my first designerbag as a child). I’ve bought from a lot of other brands but recently rediscovered Delvaux. I tried on the Brillant mini in pink and it was so pretty. But what really stood out was the customer service, especially after the fail from Chanel.

its been a week and i’am still thinking about the bag. Probably going to add it to my collection but then i will really have reached my shopping limits.

I’ve read this thread with a lot of interest and used this information in the store. The SA told me that the production has been in France for a few years. That said the main shop for special orders and repairs is still Brussels.

thanks for sharing and letting me to share my story
Click to expand...
That bag is beautiful!!! I believe the hardware is a bit rose gold which I love!
 
  • Like
Reactions: ZofieUp and Cool Breeze
#2,309
Hi everyone! It's my first post on the Delvaux forum. I'm very new to the brand and recently purchased the limited edition small tempete in wild wheat with embroidery. The wild wheat tempete is beautiful and my dream colour, but when I was examining it, I noticed cracks in the lacquer at the section where the front flap bends when opened. I asked my SA about it and he contacted Belgium which says it is a normal occurrence. They offered to touch it up for me but warned that the issue is bound to happen again.

I have quite a few luxury bags but have never experienced such an issue on any of them. Tempete owners, may I know if this is an expected issue for the tempete or a serious quality issue I should not accept? I'm attaching photos of the cracks for reference. Fyi, the bag is brand new and I've not used it at all yet. Thanks for all your advice!
 

Attachments

  • IMG-20210522-WA0002.jpeg
    IMG-20210522-WA0002.jpeg
    99.9 KB · Views: 156
  • IMG-20210522-WA0005.jpeg
    IMG-20210522-WA0005.jpeg
    88.4 KB · Views: 150
  • Sad
Reactions: Christofle and BalletDream
#2,310
thefloralparasol said:
Hi everyone! It's my first post on the Delvaux forum. I'm very new to the brand and recently purchased the limited edition small tempete in wild wheat with embroidery. The wild wheat tempete is beautiful and my dream colour, but when I was examining it, I noticed cracks in the lacquer at the section where the front flap bends when opened. I asked my SA about it and he contacted Belgium which says it is a normal occurrence. They offered to touch it up for me but warned that the issue is bound to happen again.

I have quite a few luxury bags but have never experienced such an issue on any of them. Tempete owners, may I know if this is an expected issue for the tempete or a serious quality issue I should not accept? I'm attaching photos of the cracks for reference. Fyi, the bag is brand new and I've not used it at all yet. Thanks for all your advice!
Click to expand...
I don't own a Delvaux myself, I do not know whether all their bags are edge painted like this or whether cracks are a common occurance.

I do own very many other bags. I would never accept cracked edge paint. Thank goodness you noticed it so soon.

The quality, flexibility/"elasticity" and longevity of edge paint does vary. Even a reputable brand can have "bad batches".

Regardless of the quality of the edge paint, I am a little surprised that they have applied the edge paint in such a way, bridging the flap and bag section at the "axis" of the opening. I would have thought it sensible to create a tiny gap in edge paint at this point.

"Touching it up" will not help :sad:
 
Last edited:
You must log in or register to reply here.
Top