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whoa. somebody is ticked! (take a deep breath. in...and out.)I aggree, as almost usual, with so femme. we pay good money, FOR GOOD QUALITY! DO NOT tell me that what is going on is OK! Hello?!?! Quality control?
No, neither one of them had seen this happen before. The only thing I could think of was that maybe the lining was a little too small for the bag - like maybe when I put things in it it was pulling on the stitches? Seeing I am the only one who has experienced this so far I think I probably got a bad bag. Let's hope so, anyway!!I phoned 2 more stores and so far they claim no one else has had this problem. I find this a little hard to believe since you did. Did the manager or s/a mention if this is common? I am really thinking of returning my bag. I wish we knew more about this problem.