I bought this bag several months ago when Macy's had the 25/20/10 promo. I love love love this bag and find myself defaulting to it. The color is a medium gray, not light at all and works great as a neutral with most anything. The tassels are a parchment type color. It is very soft but durable at the same time. I have two other duffles but find myself coming back to this one! The only negative I can think of is that the inside is black and can be hard to find things. The outside pocket is great too and deep enough to fit my iphone and keys without me worrying about them falling out. Let me know if you want pics of anything particular and I will try to take some.