Julia Rose Boston - beware a negative experience!

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I'm truly sorry for your experience with her. It's completely unacceptable especially when she has your luxury bag in her possession!

At this point, it's clear that she has shady practices and I'm not sure consignors nor buyers get the truth. Wishing you a speedy process to get your bag back and I will definitely share these stories with my friends because none of this is okay!
Awe thank you so much. I hope she'll change her business ethics once she see people stop following her or sales go down. at this point of rather have my bag back
 
I want to update everyone on my earlier post detailing my experience. Julia posted my bag this morning and it sold within a couple of hours. Because of the delay in posting, she took a reduced fee. The payment was sent to my PayPal account almost immediately and she was apologetic about everything. So it all worked out in the end and she was eager to make things right.
 
I want to update everyone on my earlier post detailing my experience. Julia posted my bag this morning and it sold within a couple of hours. Because of the delay in posting, she took a reduced fee. The payment was sent to my PayPal account almost immediately and she was apologetic about everything. So it all worked out in the end and she was eager to make things right.
You're so lucky! My stuff still didn't post. I have a feeling it's lost or sold and she didn't know it was mine
 
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Wow so glad I found this thread. I was considering making a purchase from there but I've been really apprehensive because I've never purchased a pre-loved bag. After reading this thread I'm definitely not going to go in that direction. Thank you all who contributed to this thread! I hope everything worked out well in the end for all of you.
 
I asked this in the general IG sellers thread as well, but has anyone dealt with selling through the West Coast office of Julia Rose Boston? I send some photos to her for quotes and the offers seem fair, but I was instructed to send them to LA to the West Coast office. I have read the mixed reviews here of the business, but curious about the speed and reliability of the West Coast office specifically. Thank you.
 
Hi there - I am just curious as I was looking into some of her items. would you recommend I look elsewhere? any reputable suggestions in the US?

Ive heard only good things about Julia Rose! I’m shocked to see this thread honestly. I think every business can get overwhelmed at times. In all the years of my pre owned luxury buying and selling I’ve known her to be honest, reliable and fair.
I’ve purchased from her and I would 100% trust her.
 
I just purchase a Chanel messenger bag as described on her IG. Once I opened the box and examined the bag it was not a messenger bag but rather an easy flap and cannot be worn messenger/crossbody style. She refuses a refund despite the misrepresentation of the item on her site instead offered a store credit (no thanks!) or me to consign back to her at a LOWER rate. Working with my cc company to dispute this bc she inaccurately described an item and refuses to an issue a refund. Stay away.
 
I just purchase a Chanel messenger bag as described on her IG. Once I opened the box and examined the bag it was not a messenger bag but rather an easy flap and cannot be worn messenger/crossbody style. She refuses a refund despite the misrepresentation of the item on her site instead offered a store credit (no thanks!) or me to consign back to her at a LOWER rate. Working with my cc company to dispute this bc she inaccurately described an item and refuses to an issue a refund. Stay away.
Wow that's crazy! Even though it's their mistake???
 
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They are shockingly uncommunicative. When you spend thousands of dollars with a someone you would expect them to respond to you. There’s definitely a vibe that unless you’re an influencer, they don’t care about you. I’ve bought 2 bags from them and other accessories but I won’t buy again after the lack of communication.
Yes unless u spend or advertise for them.. they will not respond to regular people
 
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Hello All! I just want to add my personal experience with Julia Rose for over the past 3 years. I have bought and sold with Julia and every single transaction has gone smoothly without issue. Julia’s business has grown tremendously over the last couple years and she has adjusted and changed her site accordingly. IF you are selling there is a form to fill out w/pictures. She clearly states timelines of when you will get response (and she is spot on). It is then up to YOU to continue to ship (at your cost) items to her and they do contact you within 3 days of arrival. As with everything, some items sell faster than others so IF you are in need of money quickly...maybe not for you? As far as buying, popular items go fast and she ships out following week. You can always fill out under an item that Sold you want to be contacted when another is available and trust me, you will be notified! So, as with “any” shopping experience there can be exceptions but I HIGHLY RECOMMEND Julia Rose and she wouldn’t be doing what she does if the 3/4 unhappy reviews here were the norm. She has many, many happy clients buying and selling and I am not an influencer.
 
Hello All! I just want to add my personal experience with Julia Rose for over the past 3 years. I have bought and sold with Julia and every single transaction has gone smoothly without issue. Julia’s business has grown tremendously over the last couple years and she has adjusted and changed her site accordingly. IF you are selling there is a form to fill out w/pictures. She clearly states timelines of when you will get response (and she is spot on). It is then up to YOU to continue to ship (at your cost) items to her and they do contact you within 3 days of arrival. As with everything, some items sell faster than others so IF you are in need of money quickly...maybe not for you? As far as buying, popular items go fast and she ships out following week. You can always fill out under an item that Sold you want to be contacted when another is available and trust me, you will be notified! So, as with “any” shopping experience there can be exceptions but I HIGHLY RECOMMEND Julia Rose and she wouldn’t be doing what she does if the 3/4 unhappy reviews here were the norm. She has many, many happy clients buying and selling and I am not an influencer.
That's awesome that u have good experience with her .. unfortunately not everyone does
 
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