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Just a little update, I brought it back to Chanel and the manager agreed to exchange to new one. They dont have the medium so i got the small one instead! luckily they didnt see as wear and tear, they saw its actually the quality issue that the leather peeling out of nowhere. they also said never saw this kind of thing before, but sure if its true but they were really really nice i must say.Anyone trying to tell you it's "wear and tear" after a month of barely using it is out of their mind. These bags are SO expensive and are supposed to last for years. I literally have no-name cheapo wallets and bags from DECADES ago that are holding up better than this. This is for sure a faulty bag. They should definitely replace it. Quality should NOT peel!!
Hi! thank you for your reply. I went to store and they let me exchange to different size because medium not available.Dear when something happens to the leather it’s covered by the warranty. Walk over to the store set an appointment too.
Glad they made things right and I hope the new bag is in great condition. The peeling leather is definitely cause for concern...Just a little update, I brought it back to Chanel and the manager agreed to exchange to new one. They dont have the medium so i got the small one instead! luckily they didnt see as wear and tear, they saw its actually the quality issue that the leather peeling out of nowhere. they also said never saw this kind of thing before, but sure if its true but they were really really nice i must say.
Oh I'm so glad! Thank you for letting us know that it worked out for you. Even though I don't know you, I was worried about it for you, so I'm really glad to know it worked out!Just a little update, I brought it back to Chanel and the manager agreed to exchange to new one. They dont have the medium so i got the small one instead! luckily they didnt see as wear and tear, they saw its actually the quality issue that the leather peeling out of nowhere. they also said never saw this kind of thing before, but sure if its true but they were really really nice i must say.
Thank you so much! You’re very sweet. Love the color!!!Indoor under natural light. It looks quiet similar to the swatch. IRL the swatch has cooler tone.
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Congratulations! Favorite size! Nothing beats a classic Chanel flap!
Sooo beautiful! CongratsHave always been concerned about color transfer on a beige bag but finally decided to get this WOC!
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Congratulations! I’m loving backpacks now and really like the Duma and the new Duma (?) (backpack with two pockets on the front from this season). I have always wondered how much the mini can fit compared to LV palm spring.Added the larger size Duma to my backpack collection this monthDespite black being more carefree, the pop of color on the mini size is really cute too! Love them both!
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