Hi! I have a question, I’m dealing with quite an impatient buyer right now on ebay who’s package has been stuck for about a week in the same place , according to usps tracking. I went to the post office to find out what was going on with the package and when it will be delivered and they told me all mail is delayed right now because of the elections which is understandable.
However this buyer is impatient which I understand to a certain extent but the mail truly isn’t in my control and I shipped out the package the same day she bought it.
Now she opened a dispute saying she never got it and I’m wondering if ebay forces a refund and the package arrives after that.. am I SOL? or can I appeal the case?
it’s not a super high value item, about $200 but I’d rather not give someone something for free.
However this buyer is impatient which I understand to a certain extent but the mail truly isn’t in my control and I shipped out the package the same day she bought it.
Now she opened a dispute saying she never got it and I’m wondering if ebay forces a refund and the package arrives after that.. am I SOL? or can I appeal the case?
it’s not a super high value item, about $200 but I’d rather not give someone something for free.