I've been selling designer jeans on eBay. About a month ago, I shipped a pair out to ITALY. They just arrived to the buyer, who contacted me and told me they were the wrong size. Anyway, I supposed I might have sent out the wrong pair, but I'm not so sure as hers was the first pair of jeans I ever sold and they only pair I packaged that week. She told me that she managed to sell the jeans to a friend, but would still like another pair in a smaller size exactly like the ones I shipped out. She told me that the jeans I sold her had white crowns with white stitching. When the auction ended, I remembered specifically e-mailing her about which pair she wanted since I had a few pairs in that size...and she had replied that she wanted "white crowns with YELLOW stitching" I can't see how I would have sent her not only the wrong COLOR combo, but also the wrong SIZE? The weird thing is that she's now saying that she always wanted white/white...although I have an e-mail that says to the contrary. It took Italian customs more than 3 weeks to get the package to her from the time they received it. Is it possible that something could be switched at customs and she possibly could have ended up with fakes that someone put in her package? I'm paying to ship her a new pair, but since I'm eating the shipping costs and going on a mad hunt to find her these new jeans with WHITE stitching...I want to make sure that all my effort is through my own mistake and not something that happened out of my hands. Thoughts?