I bought this Keepall last August and it's been in the dustbag ever since. I recently took it out to pack for a trip and I noticed that the straps look to be dry and cracking in spots. I have 2 other (older) LV Vachetta bags that do not look like this. I tried contacting "customer service" but they haven't been particularly helpful. They referred me to my "local boutique" but my "local boutique" is 3 hours away by train and I always buy my bags while I'm on holiday. I've contacted them my email and they say it's "normal wear" which seems impossible since I haven't actually used the bag since I bought it.
Do I need to be worried about this? Should I treat it? How?
Do I need to be worried about this? Should I treat it? How?