"Is this Normal?" Ask about LV stitching, alignment, etc. here!

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#736
pinkberry_ said:
I guess this is a "is this normal?" and "is this stitching acceptable or should I return it?" question haha:

Recto Verso Cardholder Pic #1: I am wondering if the side is supposed to be like that... I have a feeling it will start peeling eventually?

Recto Verso Cardholder Pic #2: The stitching is definitely off at the bottom... and I wasn't too bothered by it. But do you think this is acceptable or should I exchange it?

I really like this cardholder and it was so hard to order it online... so I hope these are normal and I won't have to exchange/return it :sad:

Thanks for your help everyone!

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I love this in mono. I've never seen anything like pic #1 so I can't comment. Mine doesn't look like that though.

The stitching shown in pic #2 would worry me and drive me crazy. It looks like an easy situation for LV to repair, but how do you feel about not using your brand new item while that happens?
 
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#738
Hello, please be kind, I’m new here.

I just purchased and received my first Louis Vuitton, I was so excited to get a Multi Pochette Accessoires. It arrived today with a thick black hair sewn into the seam. I am so disappointed. To add further insult it only came with one dust bag.

I’m hoping this experience is not normal. I have contacted customer support, what should I expect? Will they replace the bag?2AC0354C-AC1D-4C70-BBD9-58BBBC65E40F.jpeg4E28D3A4-0D0F-41AD-8A9A-70ADD7D67308.jpeg
 
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#739
Lilou20 said:
Hello, please be kind, I’m new here.

I just purchased and received my first Louis Vuitton, I was so excited to get a Multi Pochette Accessoires. It arrived today with a thick black hair sewn into the seam. I am so disappointed. To add further insult it only came with one dust bag.

I’m hoping this experience is not normal. I have contacted customer support, what should I expect? Will they replace the bag?View attachment 4822522View attachment 4822523
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I’m sure you can exchange for another one, although I would just cut the hair off to save the trouble shipping it back.

Just think, at the LV manufacture, a handsome young dark hair man dropped his hair on the bag and accidentally sewed it onto seam. :love:

I think that’s perfectly okay as long as the rest of the bag looks fine.:smile:

By the way, that could be a piece thread not hair though.

You mentioned ‘it came with just one dust bag’. What does that mean? No ox to protect the bag?
 
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#740
I'm not sure I'd return because of the hair, but nevertheless not very pleasant to receive your bag this way and should've been picked up by quality control.

Highly unlikely CS will exchange, as they usually state if you have a problem with an item, return and reorder it, which could be difficult given the bag's popularity and the difficulty getting it. If you can visit a store, you may have a better chance of an exchange, but again, it depends if they have another MPA in stock or can order one in for you.

In terms of the dust bags, the bag is supposed to come with 4, which is what I got with mine bought in the UK, but I know others on the forum in Europe and the US whom have received just one. This is just part and parcel of LV's inconsistencies at the moment, but you could ask a store for the extra 3, but no guarantees you'll get them, but worth a try.
 
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#741
bigverne28 said:
I'm not sure I'd return because of the hair, but nevertheless not very pleasant to receive your bag this way and should've been picked up by quality control.

Highly unlikely CS will exchange, as they usually state if you have a problem with an item, return and reorder it, which could be difficult given the bag's popularity and the difficulty getting it. If you can visit a store, you may have a better chance of an exchange, but again, it depends if they have another MPA in stock or can order one in for you.

In terms of the dust bags, the bag is supposed to come with 4, which is what I got with mine bought in the UK, but I know others on the forum in Europe and the US whom have received just one. This is just part and parcel of LV's inconsistencies at the moment, but you could ask a store for the extra 3, but no guarantees you'll get them, but worth a try.
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I understand, because LV prices might go up without warning, during the return then repurchase process, you might end up having to pay extra.

If there is nothing more wrong with the bag and it’s trouble returnI would just think of a happy story for myself.
The quality control inspector meant to leave that piece of hair from that tall handsome young man for you.

Think of the man as the long hair mucho guy in the commercial, ‘I can’t believe that’s not butter!’

Yes, it’s a piece precious hair!:loveeyes::loveeyes:
 
#742
bigverne28 said:
I'm not sure I'd return because of the hair, but nevertheless not very pleasant to receive your bag this way and should've been picked up by quality control.

Highly unlikely CS will exchange, as they usually state if you have a problem with an item, return and reorder it, which could be difficult given the bag's popularity and the difficulty getting it. If you can visit a store, you may have a better chance of an exchange, but again, it depends if they have another MPA in stock or can order one in for you.

In terms of the dust bags, the bag is supposed to come with 4, which is what I got with mine bought in the UK, but I know others on the forum in Europe and the US whom have received just one. This is just part and parcel of LV's inconsistencies at the moment, but you could ask a store for the extra 3, but no guarantees you'll get them, but worth a try.
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If you decide to keep the bag, think happy, because you have spent the money for happiness. :smile:
 
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#747
Sunshine mama said:
Is this normal?
The stitches are slightly uneven under the LV, and the bottom of the bag stitches seem messy.
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I think at the end of the line, the person who stitched up your bag was trying to make a knob to ensure the thread won’t get loose.

if you look closely, the thread was double on that corner. It seems like this is the end of the whole stitching job around the edges if this is the only ‘knot’.

I hand sew, I have to tighten the end of the stitches by making a knot, so the stitches won’t get loose. You see what I’m trying say?
 
#748
Sunshine mama said:
Is this normal?
The stitches are slightly uneven under the LV, and the bottom of the bag stitches seem messy.
View attachment 4822747View attachment 4822748
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I see, there are two knots at the end of the lines.
As you can see closely, the sewer actually double stitched both corners for endurance.
The bottom one, the thread went around the corner twice for a secure knot.
This is how I see them from my experience of hand sewing stuffs. Hope it helps.
 
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#749
Sunshine mama said:
Is this normal?
The stitches are slightly uneven under the LV, and the bottom of the bag stitches seem messy.
View attachment 4822747View attachment 4822748
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Looking closely at the bottom line,
I think that loose thread end should have been cut off, so there would appear to be only one double stitch at that corner.
Now you see two double stitches at that corner, I think one is just a loose thread end hanging there.

I could cut the thread end up myself. However, if you don’t have the tiny tool to trim it, and not happy with it, back to the store and exchange for another one.

A long hair would have been much easier to remove.Haha.
 
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