"Is this Normal?" Ask about LV stitching, alignment, etc. here!
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since this thread got merged with the multi Pochette thread, the first post is now lost within the pages...
Hi everyone!
This was my first time ordering online, a Trousse Toilette 25/ Toiletry Bag 25 in Monogram.
I got it today, the moment I opened the package something felt wrong... first of all, the LV box was a little scuffed up, but I am OK with that. However, when I opened the box I noticed there's a small leather part sticking out of the vachetta, I tried to remove it very carefully but it's stuck so I suspect it might be a small part of the piping coming off?
Another thing I noticed, the vachetta on the inside has weird "stripe", like there's some kind of coating on the left side?
And the structure is a bit uneven...
Also I found a scratch on the inside lining, nothing unexpected when it's been used for a while, but is it normal on a brand new piece?
Am I too picky or should I return it?
This was my first time ordering online, a Trousse Toilette 25/ Toiletry Bag 25 in Monogram.
I got it today, the moment I opened the package something felt wrong... first of all, the LV box was a little scuffed up, but I am OK with that. However, when I opened the box I noticed there's a small leather part sticking out of the vachetta, I tried to remove it very carefully but it's stuck so I suspect it might be a small part of the piping coming off?
Another thing I noticed, the vachetta on the inside has weird "stripe", like there's some kind of coating on the left side?
And the structure is a bit uneven...
Also I found a scratch on the inside lining, nothing unexpected when it's been used for a while, but is it normal on a brand new piece?
Am I too picky or should I return it?
Hi everyone!
This was my first time ordering online, a Trousse Toilette 25/ Toiletry Bag 25 in Monogram.
I got it today, the moment I opened the package something felt wrong... first of all, the LV box was a little scuffed up, but I am OK with that. However, when I opened the box I noticed there's a small leather part sticking out of the vachetta, I tried to remove it very carefully but it's stuck so I suspect it might be a small part of the piping coming off?
Another thing I noticed, the vachetta on the inside has weird "stripe", like there's some kind of coating on the left side?
And the structure is a bit uneven...
Also I found a scratch on the inside lining, nothing unexpected when it's been used for a while, but is it normal on a brand new piece?
Am I too picky or should I return it?
You aren't happy with it. Just return. I don't believe this piece is in high demand. You should be able to get another one.
I think that’s just how it is. The vachetta tab at the end of the zipper on my Speedy 30 is smooth on the top and rough on the bottom (the side that lays against the canvas).
No and I personally would. A minor flaw (i.e. a stitch that has a bit extra spacing or a wrinkle in the leather) is one thing and wouldn't faze me, but this piece has a few things going on that, when combined together, is unacceptable.Hi everyone!
This was my first time ordering online, a Trousse Toilette 25/ Toiletry Bag 25 in Monogram.
I got it today, the moment I opened the package something felt wrong... first of all, the LV box was a little scuffed up, but I am OK with that. However, when I opened the box I noticed there's a small leather part sticking out of the vachetta, I tried to remove it very carefully but it's stuck so I suspect it might be a small part of the piping coming off?
Another thing I noticed, the vachetta on the inside has weird "stripe", like there's some kind of coating on the left side?
And the structure is a bit uneven...
Also I found a scratch on the inside lining, nothing unexpected when it's been used for a while, but is it normal on a brand new piece?
Am I too picky or should I return it?
Nope! My Speedy has smooth leather on the top of the tabs (including the zipper pull) and "rough" underneath. I always just assumed that it was so that our fingers could get a better grip on the material.
Just an update. LV contacted me and said definitely return, exact email wording “in regards to these images observed we invite you to follow return instructions etc”, they said should have been checked over before being sent to me and they will be looking at who sent it off.
Client services gentleman was lovely and I even asked if I will be banned from LV for returning my bag lol and he said no, he’s never come across that before personally (this is my first return out of 10 items in total, my other issues with LV have been with stamping On the wrong side to what I specified or my padlock being swapped for an old one by a manager, very weird things a couple of years ago but anyway). I feel a bit like I should go in person and look over one to make sure it’s okay but that’s a 6 hour round trip for me and then involving a store manager etc when the exchange has already been approved by a manager at client services. They also told me to hold onto my clochette which I’m thankful for being the hot stamping job is great.
Client services gentleman was lovely and I even asked if I will be banned from LV for returning my bag lol and he said no, he’s never come across that before personally (this is my first return out of 10 items in total, my other issues with LV have been with stamping On the wrong side to what I specified or my padlock being swapped for an old one by a manager, very weird things a couple of years ago but anyway). I feel a bit like I should go in person and look over one to make sure it’s okay but that’s a 6 hour round trip for me and then involving a store manager etc when the exchange has already been approved by a manager at client services. They also told me to hold onto my clochette which I’m thankful for being the hot stamping job is great.
as it's brand new, exchange for another one! but these scratches and wrinkles happen real fast on VVN leather, it could happen even after first or second time of uses, if that might bother you in the future, do consider to have the bag in Damier Abene, or their new My LV Tour Alma BB which made of Monogram and black leather.
Thank you, I will return it, I ordered a new one on the website. Hopefully it will be in a better condition.
Oh for sure understand these things are inevitable anyway, but I want to give my bag it’s first scratch and cry about it haha. I have an Alma bb in DE and adore it hence me buying the mono
I just got my LV Pochette Metis mongram today delivered to my home after chancing availability to purchase online last week. Bag sides glazing, stitches all ok but only issue is the mongram pattern are not 100% diagionally coherent on bottom end left and right side on the front of bag and not . Belt strap ends are also not coherent mongram pattern at both ends when put side by side. Is this normal? I worry it seems returned/rejected piece earliee as it is produced in France in Jan 2020. Possible?
Does anyone recently broughy same bag and face sane issues? Can share?
I called to try to exchange as soon as possible but client service says all bags were out delivered and no replacement . Either i refund it or i patiently wait if any lucky star to have stock in next 30 days. I asked them to expedite to get new piece in China as it is available there.
I tried
Does anyone recently broughy same bag and face sane issues? Can share?
I called to try to exchange as soon as possible but client service says all bags were out delivered and no replacement . Either i refund it or i patiently wait if any lucky star to have stock in next 30 days. I asked them to expedite to get new piece in China as it is available there.
I tried
Hi
I just received my LV Pochette Metis. I have my doubts about the alignment and the shape; would you mind taking a look and tell me what you think?
I ordered it online and thinking of visiting my local LV store tomorrow to get it checked.
I just received my LV Pochette Metis. I have my doubts about the alignment and the shape; would you mind taking a look and tell me what you think?
I ordered it online and thinking of visiting my local LV store tomorrow to get it checked.
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