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So I went in today, at first the SA said he would bring it down and brush it off, but he came back and said I spilled something on it. I categorically denied this, but he said that he could do nothing. He said to just condition it and come back in twelve months to send it to the day spa. A little disillusioned, as it hasn’t been anywhere but the car once and I have been so careful with it! It hasn’t even been near food, let alone anything else!
Did the SA tell what he did with it? Have you tried any leather conditioner on it yourself?
 
So I went in today, at first the SA said he would bring it down and brush it off, but he came back and said I spilled something on it. I categorically denied this, but he said that he could do nothing. He said to just condition it and come back in twelve months to send it to the day spa. A little disillusioned, as it hasn’t been anywhere but the car once and I have been so careful with it! It hasn’t even been near food, let alone anything else!
I would try going to another store or speak with the store manager. That’s a crappy response from him.
 
So I went in today, at first the SA said he would bring it down and brush it off, but he came back and said I spilled something on it. I categorically denied this, but he said that he could do nothing. He said to just condition it and come back in twelve months to send it to the day spa. A little disillusioned, as it hasn’t been anywhere but the car once and I have been so careful with it! It hasn’t even been near food, let alone anything else!

I was thinking that it looked like a bit of hand sanitizer might have splashed on the bag, could that have been it? If you can figure out what the stain is, you can better treat it.
 
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I was thinking that it looked like a bit of hand sanitizer might have splashed on the bag, could that have been it? If you can figure out what the stain is, you can better treat it.
No, I purposely don’t carry hand sanitizer in my bag, I have a spray I use at my driver seat. Also, it hasn’t been anywhere I would use hand sanitizer, it’s been in the car three times and only out of the car once.
 
Could I ask what conditioner you use? I’m fairness it has improved since he did that, so I’ll just keep doing the same!
I use this one, I got my first package when I started buying Chesterfield leather furniture. I have used this to remove countless stains, nail scratches and others, for about 15 years now. I have used it on Hermes, LV and other brands. It takes care of 9/10 problems for me, really happy with it.

242516458_286958869624787_3873977447772382260_n.jpeg242718709_267545765243198_6563717940411903138_n.jpeg
 
I use this one, I got my first package when I started buying Chesterfield leather furniture. I have used this to remove countless stains, nail scratches and others, for about 15 years now. I have used it on Hermes, LV and other brands. It takes care of 9/10 problems for me, really happy with it.

View attachment 5201447View attachment 5201448
Thank you! I’ll see if I can get my hands on it!
 
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Just brought this home yesterday and noticed this small dent on the handle when I got home. Part of me is saying to just ignore it and the other part of me wants to return and wait for a perfect one. It's made in US btw.
 

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Just brought this home yesterday and noticed this small dent on the handle when I got home. Part of me is saying to just ignore it and the other part of me wants to return and wait for a perfect one. It's made in US btw.
I was able to massage a dent like that out of the leather with one of my bags. With just rubbing my fingers it created heat and friction and it went away. It took some rubbing though, but the dent is gone now.
 
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Hi there,

I’ve got a multi-pochette in kaki last week and I am so happy to have received it after almost 3 months of waiting.
However I’ve realized that the coin pouch has a little misalignment and some white dots in the stitches. The rest of the bag is on point. 2 are with the same serial code and one is different but I don’t mind.

As you can see on the picture, on the right side we can see a little bit of the beginning of another “LV” logo and some white dots on the stitches

-Would this bother you guys?

Thanks for your input

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Hi there,

I’ve got a multi-pochette in kaki last week and I am so happy to have received it after almost 3 months of waiting.
However I’ve realized that the coin pouch has a little misalignment and some white dots in the stitches. The rest of the bag is on point. 2 are with the same serial code and one is different but I don’t mind.

As you can see on the picture, on the right side we can see a little bit of the beginning of another “LV” logo and some white dots on the stitches

-Would this bother you guys?

Thanks for your input

View attachment 5204149
Thats nothing, all of them have this. If you look at the LV website many of their products have this transitions of the patterns
 
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