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Received my exchanged PM in Reverse but the print on this one is super faded compared to the first defective bag received and I see the top handle leather is scratched off. Am I being too picky? I was told to exchange by SA but feel bad I felt to see if it’s some sort of residue that can be removed but it’s actually scraped off.
 

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Received my exchanged PM in Reverse but the print on this one is super faded compared to the first defective bag received and I see the top handle leather is scratched off. Am I being too picky? I was told to exchange by SA but feel bad I felt to see if it’s some sort of residue that can be removed but it’s actually scraped off.
The handle does not look good if its scratched. Do you have any other LV items to compare the canvas to? Its hard to tell from one picture, different lighting can make the bag look more faded as well.
 
The handle does not look good if its scratched. Do you have any other LV items to compare the canvas to? Its hard to tell from one picture, different lighting can make the bag look more faded as well.
never thought of that, LOL sorry i'm totally new at this! Also just got my mini Pochette and you were right! Print is much darker in person!
 

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never thought of that, LOL sorry i'm totally new at this! Also just got my mini Pochette and you were right! Print is much darker in person!
Great looking pochette! When I line up all my monogram pieces they all have different color variations, shine and some are more faded than others. Its impossible to get all in the same look. In some bags the canvas is more dark chocolate, or light brown, and even the LV logo can have hints of yellow, green or even purple in it.
 
Hi all, my grand palais seems to be molting! There is a white residue type coming off the edges of the strap and bag and the clochette. It’s strange, in some places it comes off in others it doesn’t. It’s very noticeable as it is so white! Also there is one spot on the strap where there seems to be a bit of sealant missing on the strap. It’s tiny, so you think it would be a cause to worry?

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Hi all, my grand palais seems to be molting! There is a white residue type coming off the edges of the strap and bag and the clochette. It’s strange, in some places it comes off in others it doesn’t. It’s very noticeable as it is so white! Also there is one spot on the strap where there seems to be a bit of sealant missing on the strap. It’s tiny, so you think it would be a cause to worry?

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It looks like normal glue/residue. Sometimes if you try to remove it even more will come back. I like to leave it, it will rub off with normal use. On the side of the strap, its hard to tell, the picture looks unclear. Could be the same or wear and tear
 
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It looks like normal glue/residue. Sometimes if you try to remove it even more will come back. I like to leave it, it will rub off with normal use. On the side of the strap, its hard to tell, the picture looks unclear. Could be the same or wear and tear
Thank you, I only have the bag two weeks so I would hope not wear and tear? The strap has the same white marks as does the top of the bag. There is one tiny place where there’s a gap in the edge coating, I noticed it the day I got it but thought nothing of it. Should I be bringing it back in?
 

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Thank you, I only have the bag two weeks so I would hope not wear and tear? The strap has the same white marks as does the top of the bag. There is one tiny place where there’s a gap in the edge coating, I noticed it the day I got it but thought nothing of it. Should I be bringing it back in?
It may have been like that since you got it, maybe you didnt notice when you bought it? I would take it to the store, its brand new. Chunks should not be missing from a brand new bag, unless you scratched it against something.
 
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It may have been like that since you got it, maybe you didnt notice when you bought it? I would take it to the store, its brand new. Chunks should not be missing from a brand new bag, unless you scratched it against something.
No it hasn’t gotten a chance to get scratched! I did notice it but I’d been in to them so often I decided it was fine. But then the white started turning up on almost all the edges I got worried it was a flaw in the bag! In fairness they are tiny gaps rather than chunks, that’s just enlarged. I had to return my Lumineuse due to the glazing issues and this has set alarm bells ringing!
 
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No it hasn’t gotten a chance to get scratched! I did notice it but I’d been in to them so often I decided it was fine. But then the white started turning up on almost all the edges I got worried it was a flaw in the bag! In fairness they are tiny gaps rather than chunks, that’s just enlarged. I had to return my Lumineuse due to the glazing issues and this has set alarm bells ringing!
The glue looks normal, but on the side, it looks like a couple chunks missing. Am I seeing that correct? If there is a chunk missing and the store blame it on wear and tear you can tell them you noticed the white mark when you bought it, but thought it was glue. But on further inspection, it was indeed chunk/s missing from the side of the strap.

My 4 week old keepall just started to look like yours also, white residue on half of the strap, some went off easily, but some stuck, so I just leave it to be rubbed off naturally.
 
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The glue looks normal, but on the side, it looks like a couple chunks missing. Am I seeing that correct? If there is a chunk missing and the store blame it on wear and tear you can tell them you noticed the white mark when you bought it, but thought it was glue. But on further inspection, it was indeed chunk/s missing from the side of the strap.

My 4 week old keepall just started to look like yours also, white residue on half of the strap, some went off easily, but some stuck, so I just leave it to be rubbed off naturally.
On the side of the strap there is a gap in the glazing. It’s very obvious when you look at it that the glazing just missed that part, not that it was taking off by a scratch. It is very small, but I just don’t want it to cause problems in the future!
 

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On the side of the strap there is a gap in the glazing. It’s very obvious when you look at it that the glazing just missed that part, not that it was taking off by a scratch. It is very small, but I just don’t want it to cause problems in the future!
Its hard to tell how deep it is, but if its a glazing issue, normally its just cosmetic and wont affect the bag in any other way. We dont know if other bags have better or worse glazing than your bag. If you are uncertain you could take it to the store and ask them to take a look at it, or compare with a similar bag.
 
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Its hard to tell how deep it is, but if its a glazing issue, normally its just cosmetic and wont affect the bag in any other way. We dont know if other bags have better or worse glazing than your bag. If you are uncertain you could take it to the store and ask them to take a look at it, or compare with a similar bag.
It’s not deep at all, literally just a gap in the glazing. To be honest once the white stuff goes away I’d be happy to leave it as it is! The bag is so lovely in every other way, I love the shape and the deep embossing!
 
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It’s not deep at all, literally just a gap in the glazing. To be honest once the white stuff goes away I’d be happy to leave it as it is! The bag is so lovely in every other way, I love the shape and the deep embossing!
Thats great :smile: A typical problem with these bags is the embossing, I would rather take a little uneven glazing than risk weak embossing. A strap can always be reglazed or just switched out, its worse with the bag itself. You should just enjoy it and love it :loveeyes:
 
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