"Is this Normal?" Ask about LV stitching, alignment, etc. here!

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#1,831
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#1,832
I’ve only had my wallet for a month and the parts of the inside zipper already looks tarnished and dark is this normal
 

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#1,835
sarahinthecity said:
I was finally able to score a Pochette Accessories in mono through the digital concierge, but I’m not sure on the quality. One of the side panels has some wonky symmetry…I don’t care about perfect alignment, but it’s quite different from the other good side. I also noticed a couple small cuts on the side tabs, some “gunk” on the zipper tab, and white marks on the inside of the bag. The zipper and inside of the bag could probably be cleaned, but it’s a bit off putting. Is it worth trying to find a better one?
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I wouldn’t be bothered by the other things but the zipper and white mark would make me think it was a return that was used. I would keep thinking about that and wouldn’t be happy so I would return.…but I guess you have to ask yourself “does this piece make you happy”? If you can overlook those things keep it. :)
 
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#1,837
sarahinthecity said:
I was finally able to score a Pochette Accessories in mono through the digital concierge, but I’m not sure on the quality. One of the side panels has some wonky symmetry…I don’t care about perfect alignment, but it’s quite different from the other good side. I also noticed a couple small cuts on the side tabs, some “gunk” on the zipper tab, and white marks on the inside of the bag. The zipper and inside of the bag could probably be cleaned, but it’s a bit off putting. Is it worth trying to find a better one?
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Everything else aside, the "cuts" alone would be enough to make me ask the concierge to find me a better one !!
 
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#1,839
Puffin06 said:
I wouldn’t be bothered by the other things but the zipper and white mark would make me think it was a return that was used. I would keep thinking about that and wouldn’t be happy so I would return.…but I guess you have to ask yourself “does this piece make you happy”? If you can overlook those things keep it. :smile:
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travelbliss said:
Everything else aside, the "cuts" alone would be enough to make me ask the concierge to find me a better one !!
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Thank you for your input! I called LV and they were able to offer an exchange. Once they receive my return, they will then begin the process of fulfilling the exchange order. I was surprised they were even able to offer an exchange with it being a HTF item.

I sent them photos of the bag so that they didn't think it was me who had used it and then returned it. I do agree that this may have been a return, especially since it came from the Piscataway, NJ warehouse instead of Secaucus. I know with COVID they may be sending new items from Piscataway, but in my personal experience the only two online orders I've had issues with have come from this warehouse.

Fingers crossed that the next one is perfect!
 
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#1,840
sarahinthecity said:
Thank you for your input! I called LV and they were able to offer an exchange. Once they receive my return, they will then begin the process of fulfilling the exchange order. I was surprised they were even able to offer an exchange with it being a HTF item.

I sent them photos of the bag so that they didn't think it was me who had used it and then returned it. I do agree that this may have been a return, especially since it came from the Piscataway, NJ warehouse instead of Secaucus. I know with COVID they may be sending new items from Piscataway, but in my personal experience the only two online orders I've had issues with have come from this warehouse.

Fingers crossed that the next one is perfect!
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Oh..interesting on the warehouses. I bet someone gets your return. :/
 
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#1,842
LuxieFan said:
Hi all,

My first post in forum. Just want to ask is this stitch normal or acceptable to you?
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Welcome.
No. It is not. The machine skipped a stitch. It is more prone to further damage than it normally would be. I recommend you to take it back. And for 2000€ the logos really could be centered, but that is just my 2 cents.
 
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