For that one, I could live with it and just keep it stored with something to fill it out. Over time it may become less obvious. If it really bothers you then you can ask for another one. Canvas isn't stiff so some amount of warping in will happen if it's not filled with something I guess.
"Is this Normal?" Ask about LV stitching, alignment, etc. here!
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For that one, I could live with it and just keep it stored with something to fill it out. Over time it may become less obvious. If it really bothers you then you can ask for another one. Canvas isn't stiff so some amount of warping in will happen if it's not filled with something I guess.
I’ve noticed that Monogram goods that have a snap closure can have dents. I have that same Felicity but in Vernis and I don’t see any dents. Your exchange looks pretty good to me but if it bothers you, don’t keep it.
That handle would annoy me, I’d exchange bag ASAP
Yes, I don’t think I would feel comfortable having a bag with such flaw. I’ve decided to return it.
Hi all. I got my PM in turtledove and noticed the wrinkle lines in the back of the flap, is it defect or used sign or normal? Should I get it exchanged?
For the money we pay, I'd definitely exchange it.
Such a shame. I have this bag in that color and don't have that issue. It's s beautiful bag so exchange it!
Thanks
Will contact lv and see what they can do
I got it online. Hopefully waiting won’t be long
Hi,
I recently bought my first LV bag and I was so excited that I didn't really examine it in as much detail as I should have.
The handles on my new alma bb seem to be excessively wrinkled and after googling images of it and watching videos on youtube, I haven't seen any with as bad wrinkling as mine.
is this normal/ common? or am I being extra fussy as it's my first LV bag?
Should I exchange it in-store? and what is the exchange process like? I am unable to get to the store for a couple of weeks (still within the 28 days exchange), do they get weird about you taking ages to exchange? I'm scared they may accuse me of using the bag?
(both handles are the same amount of wrinkle)
Thank you
I recently bought my first LV bag and I was so excited that I didn't really examine it in as much detail as I should have.
The handles on my new alma bb seem to be excessively wrinkled and after googling images of it and watching videos on youtube, I haven't seen any with as bad wrinkling as mine.
is this normal/ common? or am I being extra fussy as it's my first LV bag?
Should I exchange it in-store? and what is the exchange process like? I am unable to get to the store for a couple of weeks (still within the 28 days exchange), do they get weird about you taking ages to exchange? I'm scared they may accuse me of using the bag?
(both handles are the same amount of wrinkle)
Thank you
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Hi. Welcome on PurseForum! Actually imo, this handle looks “too wrinkled” to be new. You have simply to go to the store you bought it form and ask for an exchange. Usually, if the bag is in pristine condition, no sign of usage, and you’are within the exchange time frame, the process is quite simple. If there isn’t another one available they will order one for you. Louis Vuitton is famous for costumer service. Good luck and let us know.
I just returned my Nano Speedy with exact same problem and the SA said that even though the bag is in very high demand, they will not be selling it because of that defect. I was able to get another Nano Speedy which is perfect. So, my suggestion is definitely exchange it.
Thank you for your reply, I think I am definitely going to exchange it. I'll keep you posted!
Today I received an email from LV thanking me for reaching out, then it went on to say my order was delivered on 4/30 and to let them know if I need further assistance. WTH?! That didn't address my issue at all! I ended up calling and was basically told I could just keep it or return for a full refund and reorder. I thought about it and decided that I’m going to return it, reorder and wait another 6-8 weeks
I feel like it should be perfect and I shouldn’t settle.
I am aware of stitching issues with the key pouches; however, I don’t know what is acceptable. I ordered two key pouches. I am willing to disregard the plastic/chemical scent. While the patterns line up nicely, the stitching on the monogram is not as clean as the Damier Azur.
Please advise whether I should return the monogram.
Please advise whether I should return the monogram.