Is this a defect, is this normal for this Chanel item?

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Hi everyone,

I just received a new 19 flap bag in the mail from my Neimans SA. I don’t live near a Chanel or Neimans store so I couldn’t inspect it before I bought it.
I thought it was from the 21S collection but the tag says 20K, the leather is goatskin but it’s really wrinkly everywhere and some of the hardware looks worn down. I don’t know if this is normal? It’s my first 19 bag so I’m not sure. I absolutely love the color but if it’s been used or sat on a shelf for a year then it’s not worth $6000!
I’ve posted some pictures below, hopefully it will show the condition. I’d love to get some opinions!

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Hi everyone! I just recently purchased a 2014 mini rectangle off of fashionphile. I got the bag today and noticed creasing around the grommets and gaps at the ends of the chain. I’ve never owned this type of bag before so I’m not sure if these types of creasing/gaps are normal or if they are signs that they’ve been altered. To me the grommets look like they were taken out before and put back a little off, but then again I have no experience with used Chanel bags. Also, are the grommets supposed to be a different material than the chain? I would truly appreciate any help with this! Thank you! :heart:4877E708-D7BB-4064-ABFC-6BD78730E5D7.jpegA0DCBF88-D884-4DAD-A2E5-95B6AAF76EA0.jpeg1D45FB7E-4627-4971-90AD-5AF21EB11700.jpeg34E71823-B287-4E3E-9B5D-F6067D979519.jpeg
 
Hi everyone! I just recently purchased a 2014 mini rectangle off of fashionphile. I got the bag today and noticed creasing around the grommets and gaps at the ends of the chain. I’ve never owned this type of bag before so I’m not sure if these types of creasing/gaps are normal or if they are signs that they’ve been altered. To me the grommets look like they were taken out before and put back a little off, but then again I have no experience with used Chanel bags. Also, are the grommets supposed to be a different material than the chain? I would truly appreciate any help with this! Thank you! :heart:View attachment 5056674View attachment 5056675View attachment 5056676View attachment 5056677
Normal.
 
Hi everyone! I just recently purchased a 2014 mini rectangle off of fashionphile. I got the bag today and noticed creasing around the grommets and gaps at the ends of the chain. I’ve never owned this type of bag before so I’m not sure if these types of creasing/gaps are normal or if they are signs that they’ve been altered. To me the grommets look like they were taken out before and put back a little off, but then again I have no experience with used Chanel bags. Also, are the grommets supposed to be a different material than the chain? I would truly appreciate any help with this! Thank you! :heart:View attachment 5056674View attachment 5056675View attachment 5056676View attachment 5056677
I have only one caviar rectangular mini and don’t have these issues. I would return it. It does look like the grommets were removed and then hastily placed back in. If this bag is real I wonder if the previous owner had it altered. Also, that gap in the chain would bother me, but you could probably fix that yourself.
 
I have only one caviar rectangular mini and don’t have these issues. I would return it. It does look like the grommets were removed and then hastily placed back in. If this bag is real I wonder if the previous owner had it altered. Also, that gap in the chain would bother me, but you could probably fix that yourself.

Thanks so much! Actually upon closer inspection I discovered the bag was recolored. So the creasing around the grommets make sense now. Of course none of this was disclosed on the listing. :( I’m returning right away.
 
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I just got this bag yesterday and haven’t used yet. I travelled a few hours to get it and it was the only one there. There were a few minor scratches on it which they used some kind of leather conditioner to get out. They said there was another one of the bags en route to the store but couldn’t tell me when. So I took this.
Now I’m regretting it. I keep finding crease marks everywhere. I understand it’s inevitable but should it happen this early to an unused grained calfskin? I now can also see the scratches but only in certain light.
I’m in Australia but I don’t know if they’d do an exchange? Anyone know?
image.jpgimage.jpgimage.jpgimage.jpgimage.jpgimage.jpg36270F5C-69BA-4278-BEBA-1F19F0A79B1F.jpeg
 
I just got this bag yesterday and haven’t used yet. I travelled a few hours to get it and it was the only one there. There were a few minor scratches on it which they used some kind of leather conditioner to get out. They said there was another one of the bags en route to the store but couldn’t tell me when. So I took this.
Now I’m regretting it. I keep finding crease marks everywhere. I understand it’s inevitable but should it happen this early to an unused grained calfskin? I now can also see the scratches but only in certain light.
I’m in Australia but I don’t know if they’d do an exchange? Anyone know?
View attachment 5056910View attachment 5056910View attachment 5056911View attachment 5056912View attachment 5056913View attachment 5056914View attachment 5056915
Normal. The indent is from zip. Much worst on my lambskin.
 
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I just got this bag yesterday and haven’t used yet. I travelled a few hours to get it and it was the only one there. There were a few minor scratches on it which they used some kind of leather conditioner to get out. They said there was another one of the bags en route to the store but couldn’t tell me when. So I took this.
Now I’m regretting it. I keep finding crease marks everywhere. I understand it’s inevitable but should it happen this early to an unused grained calfskin? I now can also see the scratches but only in certain light.
I’m in Australia but I don’t know if they’d do an exchange? Anyone know?
View attachment 5056910View attachment 5056910View attachment 5056911View attachment 5056912View attachment 5056913View attachment 5056914View attachment 5056915
:( if you feel like you regret it then maybe you should return since these bags are expensive and you shouldn’t just settle (esp since it’s supposed to be brand new). IMO you worked hard for your money so you should be 100% satisfied and confident with your purchase.
 
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