I met the nicest SA that sat with me and showed me all the different types of leathers. He was so sweet. I told him I had always been so nervous to walk into Hermès. I was planning a card and change holder but asked if they had any rodeo charms in. He even explained the process of getting a B. He said it was all attitude and how interested you were in genuinely learning the brand and all aspects of Hermès. He gave me a tour of the Ala Moana location and even included a few samples with my purchase.