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#9,226
syncopation said:
Sooo. I purchased another Phoebe off Ebay. I like the bag, but I'm not happy about the gashes in the leather that the seller mentioned as "tiny scratches." She did not post accurate pictures showing the actual damage.

I'm wondering whether Coach would be willing to fix that (no, I shall not mention Ebay) and also, whether I'm wrong for doing the nicest thing (from my point of view) possible and simply leaving her no feedback at all. I want to keep the bag, but I'm not happy enough with the condition of the bag to leave her a positive. The listing states that it was "used for one day." What I guess she forgot to mention was that she used it for one day after the previous owner who gave it to her scratched it up, which is exactly why she didn't want it and made quite a bit of money off me for it. She included a handwritten card asking me for feedback which I found extremely phony and frankly quite rude. I'm afraid she might go ballistic if I don't leave feedback. Ugh. I'll just pretend I forgot and avoid her, I think.

I realize a lot of people here don't agree with buying Coach from Ebay, but I did. I also bought one other small Coach bag, but I may be done with Coach on Ebay after this. First a broken zipper pull, then scratches that the seller lied about. I hope my other bag turns out okay, but it was used, so I don't know.

I think I might stick to authorized sellers from now on, even if it means paying more.
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This is a thread to ask for a bag's name. There is an ebay forum where you can post questions about feedback. http://forum.purseblog.com/ebay-forum/ Maybe you can post your question about Coach fixing the scratches in the Phoebe clubhouse. Personally I don't think they will fix it (how would they?) and it seems dishonest to ask them to.

I don't believe there are many "here who don't agree with buying Coach from Ebay." Lots of tpfers buy bags on ebay, myself included. If you want older styles, often you can't find them anywhere else.
 
#9,227
whateve said:
This is a thread to ask for a bag's name. There is an ebay forum where you can post questions about feedback. http://forum.purseblog.com/ebay-forum/ Maybe you can post your question about Coach fixing the scratches in the Phoebe clubhouse. Personally I don't think they will fix it (how would they?) and it seems dishonest to ask them to.

I don't believe there are many "here who don't agree with buying Coach from Ebay." Lots of tpfers buy bags on ebay, myself included. If you want older styles, often you can't find them anywhere else.
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Oh. Oops. I'm sorry. I thought this was the thread for posting questions about Coach. I won't respond further.

Although I was under the impression that if you had a damaged Coach bag, you could send it to Coach for repairs.
 
#9,228
syncopation said:
Oh. Oops. I'm sorry. I thought this was the thread for posting questions about Coach. I won't respond further.

Although I was under the impression that if you had a damaged Coach bag, you could send it to Coach for repairs.
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This is just one thread in the Coach forum. There is a chat thread, shopping threads, clubhouse threads, reveal threads, etc.

Coach guarantees their products against manufacturing defects and hardware failure. Scratches on leather would be considered normal wear and tear.
 
#9,229
whateve said:
This is just one thread in the Coach forum. There is a chat thread, shopping threads, clubhouse threads, reveal threads, etc.

Coach guarantees their products against manufacturing defects and hardware failure. Scratches on leather would be considered normal wear and tear.
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Ah. Okay. Thank you for clearing that up for me.

Sorry. *exits thread*

Um...one last thing...my other bag, the zipper pull keeps falling off because of a large gap. Do you think Coach would fix that? Technically it makes the bag more difficult to use, and basically makes the middle compartment unusable. I have the zipper pull tucked away in the bag. I'm hoping Coach would repair that. If not, I'd like to know if there's anywhere I could get it repaired.
 
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#9,230
syncopation said:
Ah. Okay. Thank you for clearing that up for me.

Sorry. *exits thread*

Um...one last thing...my other bag, the zipper pull keeps falling off because of a large gap. Do you think Coach would fix that? Technically it makes the bag more difficult to use, and basically makes the middle compartment unusable. I have the zipper pull tucked away in the bag. I'm hoping Coach would repair that. If not, I'd like to know if there's anywhere I could get it repaired.
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It seems you've had bad luck with your small number of ebay purchases. I have bought a very large number of Coach and other brand bags from ebay and have had only a few issues, and they were quickly resolved.

If you are not happy with a purchase and the issue was not disclosed in the listing you have the option of seeking a full refund from the seller. If the seller won't cooperate you can escalate the claim through ebay or PayPal and invariably they will support the buyer and you will 'win'. Ebay protects it's buyers, that is why it is such a successful enterprise.

Your zipper pull sounds like it just needs a pair of pliers to close the gap. Should be an easy fix for you or someone handy to do. A shoe repairer may be able to help.
 
#9,231
syncopation said:
Ah. Okay. Thank you for clearing that up for me.

Sorry. *exits thread*

Um...one last thing...my other bag, the zipper pull keeps falling off because of a large gap. Do you think Coach would fix that? Technically it makes the bag more difficult to use, and basically makes the middle compartment unusable. I have the zipper pull tucked away in the bag. I'm hoping Coach would repair that. If not, I'd like to know if there's anywhere I could get it repaired.
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They should repair the zipper but they might charge you $20 shipping and it takes 6 weeks. They recently changed their repair policy to limit it to bags that were purchased within the year, so I don't know if you need a receipt or if the fact that it is a recent style is enough. A local leather or shoe repair might be able to do it cheaply.
 
#9,232
syncopation said:
Wow, that's a REALLY nice bag. I would keep it.

Personally, I would feel icky selling something for $150 that I got for one tenth of that, but that's just me. I would just keep it, personally. *shrug*

But I found a similar one on Ebay selling for about $110, but it was in better condition. I would say you should probably try to sell yours for around $70-$80, but that's just my opinion, make of it what you will.
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Thank you. I know, it's a gorgeous bag with great weight to it. I may sell, or give to my sister. Thank you, for your advice.
 
#9,233
Cc1213 said:
View attachment 2809114View attachment 2809115
Anyone the name of this bag? Found it at goodwill for $15, and would like to sell.
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Cc1213 said:
Would you recommend pricing it at $150? It is in excellent condition, but has several stains on inner lining.
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syncopation said:
Wow, that's a REALLY nice bag. I would keep it.

Personally, I would feel icky selling something for $150 that I got for one tenth of that, but that's just me. I would just keep it, personally. *shrug*

But I found a similar one on Ebay selling for about $110, but it was in better condition. I would say you should probably try to sell yours for around $70-$80, but that's just my opinion, make of it what you will.
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What's wrong with flipping a deal for a profit? That's the basis of capitalism and it's what every business (that hopes to remain in business) does.

There's nothing "icky" about reselling the bag if she doesn't want to keep it herself. And the more money she makes on it, the better! An item is worth what a willing buyer will pay for it.
 
#9,236
 
#9,237
BeenBurned said:
What's wrong with flipping a deal for a profit? That's the basis of capitalism and it's what every business (that hopes to remain in business) does.

There's nothing "icky" about reselling the bag if she doesn't want to keep it herself. And the more money she makes on it, the better! An item is worth what a willing buyer will pay for it.
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Totally agree. Nothing icky about it. What's icky is selling someone a fake bag.
 
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