I have a problem with a transaction on ebay

Mic

O.G.
Feb 6, 2006
120
1
I purchased a bag from a supposedly respectable seller. The bag arrived with a loose thread (see picture). I brought it to the LV store to see whether the bag is authentic and to see if they could fix it. The SA said they haven't seen bags with nylon thread for a while so they don't know but they would sent it in and get a estimate. I emailed the seller and she said she could fix it for me if I mailed the bag back to her. I don't want to mail a bag costs me $400 plus shipping back and forth so I told her I would wait for LV to call me. LV called today and said it would cost $75 to fix it. I emailed the seller again and I'm waiting for her reply!! I'm asking her to share the cost. I'm just wondering, with such a reputable seller, why is this information (loose thread) not disclosed in the description? You can't possibly miss that. It's obvious. If this could be fixed, why didn't she fix it first before listing? Am I suppose to not say anything in the feedback? I just don't think I can honestly say it's a great transaction!
 

purselova34

Member
Jan 15, 2006
1,985
3
If the seller is being difficult, just cover the bill of fixing it yourself. Honestly, she should have paid for it all. I would leave honest feed back stating the problem and how unhelpful and dishonest she was.
 

helenNZ

O.G.
Jan 8, 2006
9,042
278
hey, that really stinks! i think the seller should at least re-fund you the shipping costs or at least refund you something because of this loose thread! I dont think you should pay for it to be fixed! if its really obvious that its a loose thread then of course she/he would of know about it! I say, dont fork out anymore money until you get a good enough answer.
i'm really sorry to hear that this has happened to you - but sure to keep us up to date with what is happening! :amuse:
 

ayla

nyan nyan percent
O.G.
Oct 19, 2005
25,849
127
Oh Conte De Fees bag !

If the seller doesn't help you resolve the situation (e.g. pony up the money), I would definitely leave some scathing feedback. I mean, overlooking something as big as strings coming out could have turned you away from the purchase, plus you shouldn't have to pay for her mistake. Anyways, keep us posted !!
 

Mic

O.G.
Feb 6, 2006
120
1
Thanks ladies! She said she would get back to me yesterday but she didn't. I feel pretty bad, stupid actually to jump the gun and buy this bag. Other sellers also have this bag and I would assume they are in better condition than this one and is in the same price!! I'm going to announce her name if she doesn't give me an answer! :sad:
 

Mic

O.G.
Feb 6, 2006
120
1
Well, I have to email her again for her to reply. She said she's going to pay $25 out of the $75 if I show her the receipt. Like I'm going thru all these trouble to cheat her $25!! Anyway, I'm going to leave her a negative feedback because this is not something she will overlook and that defect was not in the description nor showing up in the pictures. I will never buy from her again!!
 
Jan 18, 2006
3,838
5
What is the auction number? I would like to see what the seller had to say about the bag before giving my opinion. Can you post a link? I looked at ended auctions for all Conte de Fees bags and don't see this one.........
 
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