I can't believe they let me do this, and this is why I love Tiffany

VivianYY

Member
Jul 20, 2010
862
4
So I've heard from a few ladies on the forum that Tiffany is extremely flexible, allowing them to exchange their ring after a few months of wear, and upgrading to bigger carat, etc, and I always thought what excellent customer service! However, I must say I am beyond amazed by Tiffany's customer service having to experience this first hand. Back in May before my Bali trip, I had purchased a Soleste from Tiffany as a vacation ring since my anniversary ring wasn't ready for pickup then. They had a gorgeous .77 Fancy Yellow with IF clarity so I bought it thinking well, I can always upgrade to a 1.1-1.2ct Fancy Intense next year which is really what I wanted and since Tiffany has this wonderful upgrade policy, it would be easy.
The past week, I happened to pass by the boutique so I randomly went it to browse and of course, I ran into my SA who was extremely helpful, long story short, she had a 1.16 FI in the store and located me a 1.20 FI for comparison purpose.
And...
 

VivianYY

Member
Jul 20, 2010
862
4
I believe this is the 1.20 vs 1.16, man, even I am confused by these pictures and it's crazy how big the 1.20 is even though it is only .04 carat difference