So on September 27th I returned Three Coach City Willis Handbags to the Jacksonville, FL Warehouse/Factory. The bags felt cheap. Two had deep scuffs/scratches on the front of the bags, and One had and a large crease in the side. The handbags were delivered back to Coach on October 1st. I have not heard anything from Coach nor have I received any kind of return/processed return. It is working on 10 days since the items have been at Coach. Does anyone know an approximate time of how long it takes for Coach to process a return? Thanks in advance!