How is your Loewe holding up?

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I have a regular basket but I've heard this one is really durable. And it's packable too

Thanks for sharing! ♡ hows ur basket holding up and how long you had it for? Wld love to see pictures.. i wonder if it can withstand 1L water bottle, an umbrella and some other nik naks.. LOL.

I wont put a laptop in this or expect it to withstand laptop carrying like the NF MM possibly can
 
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Thanks for sharing! ♡ hows ur basket holding up and how long you had it for? Wld love to see pictures.. i wonder if it can withstand 1L water bottle, an umbrella and some other nik naks.. LOL.

I wont put a laptop in this or expect it to withstand laptop carrying like the NF MM possibly can
Mine is only 4 months old but I love it! It’s not an everyday bag for me.
 
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What do you think of the piping? Have you encountered any issues like this with your puzzle? It's just one side though the rest is okay. It was brought 2019.
 

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Just wanted to come on here for a little update.

I’ve had my soft-grained puzzle for about ten months now and it’s held up great. There are no scratches or marks on the body of the bag and the smooth leather handles are also spotless. There are minor scratches on the hardware where the clasps of the straps are attached but that’s expected. There are no loose stitches to be found either which was a concern of mine since the bag had a lot of panels to work with. The only annoyance I have from the bag is the small leather bit on the strap that holds the end in place is loose now and I have to pull it higher for it to stay in place. I live in Las Vegas and it’s pretty dry here, but I think that has helped maintain the bag’s structure. However, I was in Seattle for almost a week and my bag softened up considerably; I noticed how much the dip/sag was on the middle which really made the geometric shape stand out. I changed out of the bag as soon as I got home so I could stuff it and give it some of its structure back.

When I first got the bag:
B29FE314-ABE5-4A97-9DCA-AFCA5A21B5B9.jpeg

During Seattle trip:
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Wondering has anyone got the large flamenco clutch/tote? I’m thinking of getting one as a daily work bag because I’m in love with the leather and looks to be a decent size. I’m not concerned about it not holding its structure but I’ve heard mixed reviews when it comes to the workmanship (messy stitching/piping etc.) Thank you!
 
Here's my Medium Puzzle in the classic Tan/Gold colour, and I have had it since Jan 2020 and have used it consistently, at least twice a week, and I must say the quality is impeccable... absolutely zero corner wear, zero glazing issues, zero scratches on the hardware, minus the feet, etc. The only thing that has 'aged' is the softening of leather over continuous use, as well as being constantly stuffed with items inside - which can be most evidently in the body of the bag, and also the handle, as I like to hand carry it a lot). The only thing that has some wear is that the light coloured fabric interior has some dirt marks, but that could be easily resolved if I bothered to clean it - so that's on me.

Below is a side by side comparison of my Puzzle when it was about a week old (left, taken on the 8th Jan 2020) and on the right (taken on the 11th April 2021).

View attachment 5064466 View attachment 5064463

Hope this helps anyone in deciding! Long story short, I highly recommend it, and I am intending on getting the OG Small Puzzle, and the Mini Puzzle in the future - because I like the design and functionality of the bag so much!

I thought I update this post, as I just took another image of my Puzzle today (21 Oct 2022), and I am amazed at how little overall the bag has changed from that first image (other than the leather softening up) - mind you I just swapped bags and haven't stuffed the bag yet with its stuffing, so its completely empty! Absolutely no corner wear and other than the slouching and scratches on the feet of the bag, it still looks good as new!

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I love how the sides of my Puzzle are still almost bone straight and can still stand up on its own!
 
Hello. Has anyone had experience with the customer service? I have à problem with my puzzle bag bought in 2019. I would like to send it to Loewe for repair, but they told me I have to bring it in a shop. They are no shops where I live, they told me to bring it there next time I made a trip in one of the cities. Problem, I dont plan it. Loewe dos not have the same shop net as other luxury brands. They sell online but what about repairs? Thanks
 
Hello. Has anyone had experience with the customer service? I have à problem with my puzzle bag bought in 2019. I would like to send it to Loewe for repair, but they told me I have to bring it in a shop. They are no shops where I live, they told me to bring it there next time I made a trip in one of the cities. Problem, I dont plan it. Loewe dos not have the same shop net as other luxury brands. They sell online but what about repairs? Thanks
I contacted them shortly after I received a new bag and I had a concern regarding the leather. They had me ship it back to them for assessment and I was offered to ship it back a second time for a better look, but I opted not too. I’m not sure why they didn’t offer that to you; maybe it’s because it’s been a few years since you purchased the bag? To be honest I don’t even know anything about their after-sales program.
 
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