How do you turn down offers?

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L

louise_elouise

Member
Nov 6, 2017
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2,179
#1
Hi all,

I'm fairly new to H, but have fallen in love madly. I have my eye on a K28 in a neutral colour; Within a month, I was offered one that largely met all my specs...the colour is etoupe which is nice but my heart doesn't entirely sing when I see the colour- though it does for the rest of the bag!! It matches ALL my other specs and I know its a neutral colour that I will get lots of use out of.

Needless to say, I am so flattered to be offered a bag so soon (or at all, really). My question is:
- how do you know when good enough is good enough with an H offer
- How do you say no without panicking over ruining the relationship!

Any help would be great!! Thanks!
 
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#4
louise_elouise said:
you don't think it's crazy to turn it down then?
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If it doesnt work for you, why settle? I’ve learned my lesson before and ended up letting go of a K32 and C18 because it was “kinda” what I wanted. Don’t let the glitz of buying from a boutique cloud your judgement, at the end of the day, it is still a lot of money and you gotta love it!

Btw, “good enough” for me is the exact specs I want. Relationship-wise, the bag is a “reward” to loyal clients, if you turn it down, it’s fine. Truly, they would much rather sell you other stuff that will bring them commission.
 
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#5
As I said in another thread earlier today: only buy what you like!
Don't settle, just because you got offered a bag so soon - have a look at it first, before coming to any conclusions and don't overthink too much how to decline should you not like this bag... you see, this year I've turned down more bags that you can possibly think of: 2 B25's in Rouge Pivoine, Magnolia and 4 B30's in Blue Nuit, Blue Brighton, Chocolat, Etoupe. I told them that I didn't like the colour and would wait for something else.

I don't like Etoupe on me, because it's too flat as a colour, but it is a real good neutral bag that goes with everything. My sister in law has a B30 in Etoupe with SHW and she rocks that bag. Go and have a look at it, you may end up madly in love with it, who knows? :-)
 
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#7
tonkamama said:
Then you must like the color otherwise why feel “crazy” to turn it down? If you don’t like the color then you shouldn’t feel this way. There are few more neutral colors you can ask for if you have the patience to wait... good luck dear :hugs:
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Haha yes i do like the colour! Maybe it's just at this price point and for my FIRST hermes bag, I expect it to make me lose 10kg / do my laundry / make me irresistable :)
 
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#8
I wouldn't feel bad about turning down your first offer. I turned down my first one and politely told my SA it was wrong colour for me. I even exchanged my first silk scarf that I purchased from my SA. I also went back and forth about my Jige. I can't say I started off on the right foot, but I always went back to my SA and always told her I appreciated her service (which I did) and I would like to purchase with her exclusively. With time your relationship will build. My SA told me it's not too uncommon to have people turn down offers, after all it is an expensive purchase and you need to feel right about it.
 
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#9
louise_elouise said:
Haha yes i do like the colour! Maybe it's just at this price point and for my FIRST hermes bag, I expect it to make me lose 10kg / do my laundry / make me irresistable :)
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Don’t fret about turning it down. I will caution you however to make sure you are sure you don’t want it when you do. SAs generally make offers to other clients shortly after you turn down. I have received offers for something I was inclined to turn down, but fell in love with when I saw in person. If you have seen it and confident it doesn’t make your heart pitter patter, turn it down and let your SA know what you want.
 
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#13
I agree with everyone else. I've turned down plenty of offers, some on very unique pieces, and it has never gotten in the way of future offers. And for all of the things I've passed on, the next person who got the offer said yes, so not much energy was lost on the process (I've checked when I had a few "oh maybe I should've" moments and the items were already gone the same day I turned them down). Many times when I have turned certain items down because I wanted a different size/color/etc., I was given an opportunity to special order the items I did want (a few weeks down the line). And I wouldn't even feel bad about turning down those, because I got one of my favorite Birkins as a special order that the person ended up not wanting or not being able to pay for (can't remember which). Hermes items are in such high demand, that they will always find a home. What matters is that you get the bag you have always dreamt of.
 
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#14
If you have a good relationship with your SA, they should understand if it's not something you're totally in love with. Easier said than done; in the moment it can be so exciting and tempting to get an unexpected offer!
 
#15
As long as you are polite and appreciative, I think turning down the offer will not hurt you in the long run and may even lead to more offers. I completely understand what you say about it being difficult to turn down your first offer. I was not able to and then parted with that bag a few short months later. Tastes evolve and what you are looking for may change too, but generally your first instinct when you see the bag is what you should allow to guide you. If all you feel is excitedment and butterflies and a feeling of awe when you first lay eyes on the bag, it may just be the one for you. If you feel any twinge of disappointment or wishing you could change just one thing about the bag when you see it, it may not be the right bag for you. I am now able to see bags in store and feel nothing for them, unless they are pretty special, so I am better able to decide what I can’t live without. Trusting your gut will help you form a collection that you will keep for a very longtime! Also, if you turn down the offer, share some specifics about why and what you would like instead. That can be helpful to your SA. Good luck!
 
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