Hi guys, been getting into Hermes lately and starting to enjoy some of the stuff. Any advice? I don't really have an SA and I just want to get a few items to start out that I like, oran sandals, the belt etc. But they are always out of stock at the store and the SAs I get just ask me to get it online. Is it worth shopping at the stores in person? I see most of the stuff I want are in-stock online and I don't have to deal with bad service. But I feel that the best thing about luxury is the in-store experience. Thoughts?
For me, I value the in house shopping experience, especially for luxury shopping. Shopping online takes away the connection and interaction, which is what I will go for when I am shopping for fast fashion/necessities etc, since I know what I already want, and I don't need to learn more about what I am purchasing - it's just another pair of jeans, or T-shirt for example.
But luxury shopping to me is like a gate to a different dimension, where you detach yourself from the bustling everyday life step into a world of zen, smell of leather, feel of luxurious silks and what not. It's like a pampering session of spa lol, a spa where you feel so so refreshed and light, including your wallet.
I think at this point due to Covid, you can make an appointment by calling in, get assigned with an SA, go for the appointment and see if the SA clicks with you or not. More often than not, it's not that the SA are bad, more like they are not pushy/doesn't speak much. My SA initially told me to purchase certain things online as well, because she knows that the inventory in store and online is different, the sizes, the designs may not be available in store/ hard to really come by. So if you're looking to enjoy few stuff without building a profile, by all means purchase online. If you're building a profile, then it is best to get yourself acquainted with a lovely SA (keep making appointments till you get assigned to one who vibes with you) and have your purchases at one store.
My lovely SA actually remembers what my hubby was looking for after a couple of visits, that she told him - I have something for you. Best 5 words uttered, just not to me lol.