There’s always two sides of the story and here’s mine to reply to hopebirkin’s accusation.
She messaged and asked 2 bags (b30 black epsom phw and b30 orange epsom phw) which I sent her the detailed pictures immediately per her request. She proceeded asking for a discount since she said she’s interested and going to buy both, which I gladly offered a slight discount since it’s a multiple purchase. Then she proceeded asking if I have orange with gold hardware, to which I tried and found for her B30 orange togo ghw. She then said she wants epsom with ghw and I told her I don’t have at the moment.
Then she asked if her fiance can fly to singapore to pick up personally, I said yes as long as deposit is placed he can pick up anytime in singapore. Then she asked if she and her fiance don’t want the bag, can deposit be refunded which I told her deposit is non refundable (unless authenticity issue which won’t happen because every bag is personally inspected before handed to customers) and it takes us sellers time and effort to secure the bags from owners, inspected each bag and pass to our customers.
I told her she can consider purchasing from local US sellers if she worried and I cannot deal with fickle minded clients, that we should not waste each other time if she’s still unsure. I told her to check back on availability of the bags again once she’s sure and made up her mind because bags can get sold anytime.
Then she proceeded saying her fiance is skeptical and being difficult so she’s convincing him, to which I told her good luck. She said she wants to buy two (again), but it’s a family discussion and not up to her to decide, this is her first purchase and she wants to make sure it’s the right decision and investment for her.
The next day she asked again if I have the videos of both bags. And I told her I only have detailed pictures which I already sent to her and I can re-take as much pics and videos once her deposit is placed (if ever). And I never hear back from her again.
The whole conversation from start to end took place for 3 days.
Our company is a registered company and we operate online to save overhead costs and priced them really well. That could be why she approached me.