Hermes Singapore

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#9,005
Hi ladies, I’ve been lusting for a k25 and have found the resell market to be so expensive (6-7k more than retail price of what Hermes sells). I wanted to find out from you experienced Hermes buyers if a SGD$20k price tag is worth it for a k25 and if a second hand bag without a receipt is acceptable for Hermes for repairs/refurbishment?
Thanks in advance!
 
#9,009
Vicking said:
Sorry TPFers, rant post warning:

Hermes staff can be terribly snobbish and ignorant. Ever since I started to make my purchases only in home store, I hardly patronise any other H stores.
Recently, I went into Liat Tower store to check out wallpaper as I needed some for renovation. I knew for a fact that these wallpapers sell in rolls. But there's nobody in home department for like half an hour where I waited, browsed and waited. In the end, I approached a random SA at scarf department regarding my enquiry. She gave me the snobbish attitude and claimed that wallpapers are sold in centimeters. She looked even more arrogant when I expressed my disbelief. I didn't correct her as that's not my job to do so. I walked away quietly with my very low profile bottega and very "high profile" Hello Kitty shopping tote my friend passed to me during lunch prior to my H visit.
I understand SAs judge customers and show atas attitude to elevate H status - yes, it's a maketing strategy. But, hello!!! At least know your stuff, can?

Terrible experience!!! >:sad:
Click to expand...
I actually I believe they sell the wallpaper & fabric by meters, in which they can cut according to your need. But I agree that nobody seems to have any knowledge about it at all.

I enquired and one person referred me to another.. then another.. it was getting nowhere..
 
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#9,014
My SA also told me they have new rules on accounting towards the quota amount. 90% of spending on accessories (e.g. Belts, RTW, Shoes, Bracelets etc) and 10% spending on SLG (like wallet, rodeo) counts towards our quota. [emoji23]

They are making it tougher for us to reach the quota to get a B/K/C. [emoji33][emoji28]
 
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#9,015
Just to share: I went to Hermes Liat yesterday in order to get a spa treatment for a Birkin. The SA Emilia was great. The bag will be sent to Paris however as parts of the PHW need to be changed because Hermes does not polish the Metall and the scratches look ugly. Spa in Paris is SGD 480 and changing some hardware is SGD 150. Downside: I have to wait for 6 months.
 
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