I hope the sharing of people watching / personal experiences in the stores is allowed on this thread, if it is not, please feel free to let me know. Apologies on the delay in sharing, I was kept busy and could only look at the forum after settling things to do with regards to a car accident I had just been in.
I am a patient shopper when I do go down to the store, cos I like making purchase decisions unrushed. Sometimes my SA takes a little time to take out items and to keep the items I am not keen on. I do not mind browsing while waiting as I know the SAs have quite a bit to handle and limited time in between clients to keep the items. I am glad my SA is nice to me, while sometimes being i guess defensive, maybe over the H products or hopefully looking out for me.
There was once I was browsing scarves laid out for me to decide on and while the SA was needed elsewhere by a colleague, another lady came over and grabbed one of the scarves to see. The staff standing by the door saw what happen while I simply frozen there amused albeit a bit shocked.Moments later, my SA(ngel) sees this lady with the scarve and told her in a stern tone :’’ if you would like to take a look at these items please check in with the person attending to you.’’
A more recent experience was getting scanned over by another customer in the store while waiting to pay, in all honesty, it wasn’t a friendly or normal glance ( kinda like you have no place here). I guess she thought I was waiting to get the attention of any available SA to attend to me. She went to the table I was standing at while waiting, and used her bag and items to push my bag away. I didn’t wanna engage cos I do have relatives and family friends from the same country and could not care less. She on the other hand , was scrambling to buy things ( her SA is pretty vocal and says out the price or its not your size in a decibel pretty audible to anyone at that same section.) , and was picking up anything and everything. Her daughter also asked the SA if the display change tray had a discount since it was last piece. I guess my SA noticed, since there was hardly any table space for me to check my purchases before ringing them up since i shifted away. That was the first time my SA spoke louder than usual when calling me to come swipe my card and reading out the totals .
P.s I am a H newbie & can’t enter via the second entrance that some VIPs get access to.. Hope I didn‘t bore anyone out and hope to hear if some interesting experiences in the store from the lovely SG community. As for the people watching, am still thinking if its ok to share here, it does involve someone with a SO. >.<
P.s
@Whitecollar your new cart out is so lovely!!
