Hermes quota bag wish system - feel torn getting offered different style and if I do not take this, my queue goes back to the beginning

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According to one of manager this happens a lot (clients offered what they didn't put wish for, but ”similar” like colour or leather or size are same as wish ), but acording to the manager, above 95% people take the offer and become happy than no offer.

Is someone experiencing the same in perhaps Europe?
Yes its the same in my country (Europe) and I think they change the system last year so that if you recject what ever you are offered your wish is seen as fulfilled and you have to wait until they open the wish system again to place your new wish. (And they can offer you something that is not even remotely close to what you wished for - the H logic behind it I was told is that they don’t want people to be waiting for years and its not an order its a whish)
 
To make matters worse. Both Kellys in size 25, Black Retourne Togo at Claridges London, Black Sellier Chevre Special Order at Opera Garnier, Paris. I am not a black bag person, but I have these two and use them both for travel and relatively casually. They hold up well. My advice however painful is to decline and wait for the one which is perfect for you. Edited to add both were offered by / ordered with my SAs in London and Paris. It's not easy and I wish you good luck. :flowers:
That chèvre… :loveeyes: Does it have a delicious interior colour?
 
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