I also heard she was fired but don't know what happened...
She must have been fired due to sales. My sa seemed to make it appear that due to her bad ordering choices they were losing out on lots of sales. I have asked for a bright color garden party and I can't even get that from the SF store. I understand the birkin and kelly demands but they should be able to have a good variety of other items. Those of us who truly love Hermes love lots of other things besides birkins and Kelly's. I hope the Palo Alto store brings a new vibe the SF Bay Area Hermes market.