Hermes fans in Abu Dhabi & Dubai

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#271
I haven’t Hermes-shopped in Dubai but the spending in general, luxury and not luxury, is something else. I have friends who live there so go every now and again, and the short version is that there is A LOT of spending power there, and desire to purchase as well.

I can’t imagine any luxury brand having quota/difficult bags to spare to a stranger even if they spend a lot, when their regular customers drop tens of thousands easily…
 
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#272
Hey!
I’m new here and I’ve started building my profile in Dubai about a year ago. I was just wondering if I buy items abroad is it going to show on my profile? And what about spending in the abudhabi branch does that also count in the profile history?
I would really appreciate it if someone can explain this to me.

xX
Aisha
 
#273
AXSHA said:
Hey!
I’m new here and I’ve started building my profile in Dubai about a year ago. I was just wondering if I buy items abroad is it going to show on my profile? And what about spending in the abudhabi branch does that also count in the profile history?
I would really appreciate it if someone can explain this to me.

xX
Aisha
Click to expand...

Hi Dear

- Hermes UAE can see/access your emarati purchases only (Dubai/AD) but not further than that
- Building your profile should be within the same store e.g. Dubai Mall Only/MOE Only/ AD Only, they wont consider your multi-store purchases under one name/number ... loyality should be to one store only (my 12 years experience)

Good Luck
 
#274
ShoooSh said:
Hi Dear

- Hermes UAE can see/access your emarati purchases only (Dubai/AD) but not further than that
- Building your profile should be within the same store e.g. Dubai Mall Only/MOE Only/ AD Only, they wont consider your multi-store purchases under one name/number ... loyality should be to one store only (my 12 years experience)

Good Luck
Click to expand...
Thanks for clearing things out! Then I’ll continue being loyal to hermes DM they’re always nice and very helpful when I go shopping there.
Do you know how much should I be spending or for how long to actually get a chance? Also can you give me a tip of how do I actually ask my SA to put me on the list or whatever they do to offer me a bag?
 
#275
Hi all, hope everyone is enjoying the winter while it lasts! Wondering if anyone can advise what happens at a leather appointment? I have one coming up soon at dubai mall.

I haven’t been spending much in the store in the last few months because I haven’t found a nice SA and those I’ve dealt with have been very perfunctory and not willing to keep in touch, so I’m not really hopeful of getting any desirable bag.
 
#276
Sidbx said:
Hi all, hope everyone is enjoying the winter while it lasts! Wondering if anyone can advise what happens at a leather appointment? I have one coming up soon at dubai mall.

I haven’t been spending much in the store in the last few months because I haven’t found a nice SA and those I’ve dealt with have been very perfunctory and not willing to keep in touch, so I’m not really hopeful of getting any desirable bag.
Click to expand...
Build a profile that’s all. UAE stores function very differently
 
#277
Hello , hope anyone can advise me, I have been a consistent customer at Dubai mall for about a year now and recently gave my SA my wishlist but seems she is hard to reach( basically I have to contact the business for appointments or entities, no direct email or number ).

I am hoping to have an offer for eid.
Are the stocks really low ? I guess I want to prepare myself how long to wait ? Any words of advice regarding time or spending ?
 
#278
Nuggetz said:
Hello , hope anyone can advise me, I have been a consistent customer at Dubai mall for about a year now and recently gave my SA my wishlist but seems she is hard to reach( basically I have to contact the business for appointments or entities, no direct email or number ).

I am hoping to have an offer for eid.
Are the stocks really low ? I guess I want to prepare myself how long to wait ? Any words of advice regarding time or spending ?
Click to expand...

SA's are no longer allowed to give out their direct lines or contact information, unfortunately. I was speaking with my regular SA and he said it's due to issues with bribes and some corrupt behavior that was going on. I do have a request list (men's shoes, nothing major) but I really have to go to the store for everything as they seem very distant and not keen on communication anymore.

Stocks also have been very bad and whatever does come in is usually allocated for VVIP's or very longtime customers.
 
#279
youssefm said:
SA's are no longer allowed to give out their direct lines or contact information, unfortunately. I was speaking with my regular SA and he said it's due to issues with bribes and some corrupt behavior that was going on. I do have a request list (men's shoes, nothing major) but I really have to go to the store for everything as they seem very distant and not keen on communication anymore.

Stocks also have been very bad and whatever does come in is usually allocated for VVIP's or very longtime customers.
Click to expand...
That’s sad ! I’m feeling a little hopeless at this point , however thank you I really appreciate your reply! جزاك الله خير
 
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#281
Just an update , after a year I brought the topic of Kelly and my SA pretend she doesn’t remember me at all ???? She check my profile and said yes we can do it but wait until October. So next time I try to book an appointment through the general number for general shopping, my SA is acting busy to even take appointment with me after purchasing from her for a full year.
 
#282
So I write to the general WhatsApp number that I am very upset and I have been seeing her for a year now ? But ofc there is no reply… any advice ? My purchase history is 1.5:1 price of Kelly…
 
#284
Nuggetz said:
If I change my SA will my purchase history be useless ??
Click to expand...
In theory you have to be loyal to the store not to the SA but on practice it’s more likely that same SA for whom you made commission by purchasing other goods will offer you a bag.
I have almost same experience however my SA remember me but just keep telling that doesn’t have anything I want which might be true because I already have collection and want something in specific color/leather combination. My purchase history is bigger and I’m still waiting, already 1 year. This happens because there are so many big spenders in UAE.
 
#285
Thank you for your reply, I believe there are some SAs that are more direct (spend x and receive a bag) while others play around… that’s what I realized after talking to some friends..
 
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