Hermes.com ISSUES & SOLUTIONS

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#3,320
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#5,464
I don't know if it's just a coincidence. I was able to get an Evelyne this morning before the massive bag drop around 930a. Once again, I was in the drop off line at my son's school again. Instead of just clicking on Apple Pay this time, I clicked on add to cart. Surprisingly, it added but then I didn't realize I wasn't signed into my account. So i'm trying to enter my info and it's just spinning again. I thought for sure it would be gone by time I was logged in, but it kept going through the process. I was in such hurry for it to complete, I entered the wrong CVN for my credit card. Looked like it went through but I freaked out thinking they're going to cancel my order since the CVN could be wrong. I checked order details it showed pending payment. I called the customer service to to confirm. Thank god. It was all good. Just checked status now it has changed to shipping. This seems to be the only time I'm able to complete an order in the drop off line at school in the morning. I wasn't able to get a single thing during the massive bag drop.

EvelyneOrder.jpgShippingOrder.jpg
 
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#5,465
888Bee said:
I don't know if it's just a coincidence. I was able to get an Evelyne this morning before the massive bag drop around 930a. Once again, I was in the drop off line at my son's school again. Instead of just clicking on Apple Pay this time, I clicked on add to cart. Surprisingly, it added but then I didn't realize I wasn't signed into my account. So i'm trying to enter my info and it's just spinning again. I thought for sure it would be gone by time I was logged in, but it kept going through the process. I was in such hurry for it to complete, I entered the wrong CVN for my credit card. Looked like it went through but I freaked out thinking they're going to cancel my order since the CVN could be wrong. I checked order details it showed pending payment. I called the customer service to to confirm. Thank god. It was all good. Just checked status now it has changed to shipping. This seems to be the only time I'm able to complete an order in the drop off line at school in the morning. I wasn't able to get a single thing during the massive bag drop.

View attachment 5620950View attachment 5620951
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You are super lucky!!
 
#5,469
888Bee said:
I don't know if it's just a coincidence. I was able to get an Evelyne this morning before the massive bag drop around 930a. Once again, I was in the drop off line at my son's school again. Instead of just clicking on Apple Pay this time, I clicked on add to cart. Surprisingly, it added but then I didn't realize I wasn't signed into my account. So i'm trying to enter my info and it's just spinning again. I thought for sure it would be gone by time I was logged in, but it kept going through the process. I was in such hurry for it to complete, I entered the wrong CVN for my credit card. Looked like it went through but I freaked out thinking they're going to cancel my order since the CVN could be wrong. I checked order details it showed pending payment. I called the customer service to to confirm. Thank god. It was all good. Just checked status now it has changed to shipping. This seems to be the only time I'm able to complete an order in the drop off line at school in the morning. I wasn't able to get a single thing during the massive bag drop.

View attachment 5620950View attachment 5620951
Click to expand...
I’ll be more than happy to drop off your kids next week :biggrin:
 
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