**Hermes Chat**

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I tend to wholeheartedly agree with most of what you said, except for the bolded part.

No one should be made to feel uncomfortable or unwelcome in a store. That's the problem I have with a lot of the French brands like H, LV, or Dior (usually if you're a first-timer in a store and don't have an established SA). The elitism or elitist mentality a lot of the SA's display is just disgusting. Live by the mantras: never judge a book by it's cover & treat others as you'd want to be treated. Most of us make 3, 4, 5, 6, 7, or 8 times their salaries...and they'll look down on people like we aren't good enough for "their brand" or their attention/time. And aside from all that, they should just have the basic human sales & hospitality courtesy of at least greeting/acknowledging you when you walk through the door---even if they have already "sized you up" or pre-judged you.

@Prokopov, you should never have to walk around lonely, while everyone stands around on their phones or chatting with each other. Does no one want to make a sale? :confused1:
I think here’s where people will have difference in perspective. I personally don’t see it as judging me by my cover. I see it as respecting my personal space and privacy. Allowing me to browse. I don’t really like it when sales people hover over me. But that’s just me. Everyone is different.


I just bring it up so that people don’t go in assuming it’s bc the sales people are snotty or don’t think you can afford smth. But of course there are some SAs that are actually snooty too. Bottom line is “don’t be intimidated”

:smile:
 
I tend to wholeheartedly agree with most of what you said, except for the bolded part.

No one should be made to feel uncomfortable or unwelcome in a store. That's the problem I have with a lot of the French brands like H, LV, or Dior (usually if you're a first-timer in a store and don't have an established SA). The elitism or elitist mentality a lot of the SA's display is just disgusting. Live by the mantras: never judge a book by it's cover & treat others as you'd want to be treated. Most of us make 3, 4, 5, 6, 7, or 8 times their salaries...and they'll look down on people like we aren't good enough for "their brand" or their attention/time. And aside from all that, they should just have the basic human sales & hospitality courtesy of at least greeting/acknowledging you when you walk through the door---even if they have already "sized you up" or pre-judged you.

@Prokopov, you should never have to walk around lonely, while everyone stands around on their phones or chatting with each other. Does no one want to make a sale? :confused1:
One SA approached me, but it was still very weird :sad:
Thank God, I do have the opportunity to buy them on the preloved market, but that's not the point. I want to enjoy the Hermes experience and the 'game', but it's also really nice to have a good customer experience
 
I think here’s where people will have difference in perspective. I personally don’t see it as judging me by my cover. I see it as respecting my personal space and privacy. Allowing me to browse. I don’t really like it when sales people hover over me. But that’s just me. Everyone is different.


I just bring it up so that people don’t go in assuming it’s bc the sales people are snotty or don’t think you can afford smth. But of course there are some SAs that are actually snooty too. Bottom line is “don’t be intimidated”

:smile:
I do like my space too. Sometimes it's a bit too much when everyone is asking 'do you need help, do you need help' lol!
But it definitely felt like a dead strange atmosphere. I'll try my luck this weekend most likely and I will let you know.I want to purchase kelly 18 belts and avalon throw and homeware(even my husband is WOWed by the homeware. Not WOWed by the price tho:biggrin:) for our new apartment so if I do it gradually, I might have a good connection with one of the SA.
 
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@Yodabest , there is a plain kelly wristlet (technically mens dept)

@FrenchNewbie, the sac malice is quite pricy due to its marquetry (apologies, since Covid, my spelling is crap

ETA: not a wristlet, but the KTG might be an option

@Prokopov, several of my SAs, including H, will not actively engage or interrupt a client who appears to be simply browsing. When I asked what body language might communicate browsing versus shopping, more than one SA mentioned, hands down, not touching the merchandise. I think most will take this stance even further to remain back until approached with a specific request re current in house stock. JMO thought I have recently interacted with several H SAs in Asia on a strictly walk in basis.
How did you establish contact with your SA? Weren't you stressed the first time you stepped into the store, or it's just me? :amazed:
I am pretty good at engaging but particularly in the Hermes store I couldn't even talk lol!
 
How did you establish contact with your SA? Weren't you stressed the first time you stepped into the store, or it's just me? :amazed:
I am pretty good at engaging but particularly in the Hermes store I couldn't even talk lol!
Don't be stressed or intimated when you go into these stores. Don't put too much thought into it; you are in control of your wallet. Just be confident, and you'll connect with the right SA who fits you. Just trust destiny and until then buy what you feel comfortable with, even if it means shopping the website until you find the right connection with the right SA. Maybe go back and try another day; maybe an SA that was previously off will be there, and you will connect with him/her.
 
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I do like my space too. Sometimes it's a bit too much when everyone is asking 'do you need help, do you need help' lol!
But it definitely felt like a dead strange atmosphere. I'll try my luck this weekend most likely and I will let you know.I want to purchase kelly 18 belts and avalon throw and homeware(even my husband is WOWed by the homeware. Not WOWed by the price tho:biggrin:) for our new apartment so if I do it gradually, I might have a good connection with one of the SA.
Oh nice choices! Esp if you want to furnish new apt. See if there’s any other blankets you like. You might even surprise your sa if you choose smth other than the Avalon. They have some nice designs. I want to add a blanket as well but my kids are still too young. I don’t want to have to dry clean every two days.

I love their home ware. Which collection do you think you want to start out with?

I think if you go in asking for homeware your SA might be more energized bc it’s not usually the first thing someone goes in asking for. The way I see it is if I am a SA and everyday everyone comes in asking for the same xyz and I don’t have any stock I’ll be bored. Just a thought.
 
Hey hope you’re well! I just made a wish list with Hermes this past weekend but I’ve spent at least 5-6k already over the past year. Will this count towards my pre spend or is your profile only looked at after you’ve made your wish list? Xx
 
Oh nice choices! Esp if you want to furnish new apt. See if there’s any other blankets you like. You might even surprise your sa if you choose smth other than the Avalon. They have some nice designs. I want to add a blanket as well but my kids are still too young. I don’t want to have to dry clean every two days.

I love their home ware. Which collection do you think you want to start out with?

I think if you go in asking for homeware your SA might be more energized bc it’s not usually the first thing someone goes in asking for. The way I see it is if I am a SA and everyday everyone comes in asking for the same xyz and I don’t have any stock I’ll be bored. Just a thought.
My husband loves these, so we will start with this one for sure.
All of the things that I asked for, they were all out of stock lol!
I read the reviews earlier today about that specific Hermes store, and a lot of people felt like I did. And the store doesn't have really positive reviews unfortunately
Screenshot 2023-02-10 at 00.14.41.png
 
Hope this is the right place for this Hermes question! Does anyone familiar with this sole imprint and tiny perforated "H" on old boots and shoes? I was trawling the web for images of equestrian and vintage (pre-Birkin) Hermes footwear and came across these.The circumflex mark over the e is… curious - as are the two different ways ½ is imprinted. Not seeking to authenticate anything - just curious. TIA for any input!

hermes-stamp-dots-x7.png
 
My husband loves these, so we will start with this one for sure.
All of the things that I asked for, they were all out of stock lol!
I read the reviews earlier today about that specific Hermes store, and a lot of people felt like I did. And the store doesn't have really positive reviews unfortunately
View attachment 5713579
These are really nice. I have started my collection of these; and yes, they are hard to get. Luckily my SA had one, but he had to order others from other stores.
 
How did you establish contact with your SA

IMO It’s easier for a RTW client who is interested in available stock :)
It is harder for a prospective client who asks for items that are not on the floor.

Once you are in the dressing room trying stuff on, contact becomes somewhat organic. I find that the SA will offer their info if you simply ask what days or times will they be available later that week
 
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@Yodabest , there is a plain kelly wristlet (technically mens dept)

@FrenchNewbie, the sac malice is quite pricy due to its marquetry (apologies, since Covid, my spelling is crap

ETA: not a wristlet, but the KTG might be an option

@Prokopov, several of my SAs, including H, will not actively engage or interrupt a client who appears to be simply browsing. When I asked what body language might communicate browsing versus shopping, more than one SA mentioned, hands down, not touching the merchandise. I think most will take this stance even further to remain back until approached with a specific request re current in house stock. JMO thought I have recently interacted with several H SAs in Asia on a strictly walk in basis.
@880 Thanks for your advice, I’ve considered the KTG and it looks like it would fit a calvi, Bastia, and hand sanitizer. Do you know if it would also fit my phone? (iphone 14 pro)

Otherwise any other recs that would fit all those things? TIA :flowers:
 
@880 Thanks for your advice, I’ve considered the KTG and it looks like it would fit a calvi, Bastia, and hand sanitizer. Do you know if it would also fit my phone? (iphone 14 pro)

Otherwise any other recs that would fit all those things? TIA :flowers:
Not sure. I think it’s a tiny bit bigger than the kelly longue wallet, which fits my iPhone 14 pro. But when I use it as a clutch, I slide my Amex into its slots and I don’t fit more than a purely wipe.

What would fit all of those things easily is either the evelyne TPM or the much larger mini Della cavalleria. I did a bag spill (you can do a search )
 
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