So I wanted to update my saga. I texted my SA yesterday and asked her nicely about this charge. I said I noticed this item on the receipt that I don't recognize, can you look into this, is this an error? She texted me back very promptly and explained that this was the buckle for the extra strap I got for my watch! So I guess the leather strap itself was $300 but the rose gold buckle for it was $1650!!! (like is this solid gold or something??) Wow! I mean, the Heure H watch I got came with a white alligator strap and was $4675 total, so I was surprised the buckle for an extra strap was 35% the cost of the entire watch! Anyways, note to self, always ask about the buckles from now on!I have a problem. I’m not sure where to post it so I’m posting here. I was just going through my receipts, trying to document purchases of bags and jewelry for insurance purposes etc. I noticed on the receipt for when I purchased the Heure H watch back in early October that there appears to be an extra item for $1650 that I don’t believe I bought! When I got the watch, I also purchased an extra band to switch out. When I checked out and saw the total, I remember thinking, oh wow that band was a lot more expensive than I expected! But of course I was chatting with my SA as I was checking out, stuck the receipt in my bag, rushed home and literally forgot all about it. I finally dug up the receipt today and noticed this extra line item. It says Pink Gold Simple Buckle for Glissade $1650. I tried to Google this item and I think Glissade is another style of watch?? I’m sure it was unintentional but this is so awkward… and of course I feel so stupid for not looking at the receipt more closely at the time. How should I approach my SA about this error??
Then she asked me if I still wanted the silver Galop bracelet I had tried on last week. And of course I said... of course!
