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Can someone help me decipher what my SA said today?

My Hermes SA told me today that my purchase profile needs to be “sprinkled up”, and that I have “Too many leather good purchases”.

I asked directly what categories need to be “sprinkled up” and all I got was a little smile and non direct answer.

My assumption is the sprinkling is for her to get management approval for a quota bag. I'm also assuming she will not allow any leather goods to be purchased until this “sprinkling” occurs. Already this year she had mentioned restrictions on all bags / 1 per customer even in non Kelly / Birkin / Constance items. I thought that was unusual, but at the time didn't personalize it - thinking it applied to everyone. I still have my doubts about that.

But it’s not like I haven’t been sprinkling.

Full disclosure: I’ve been shopping with my SA for almost 2 years. I decided from the very beginning to spread out my purchases across different categories not only to have a strong case to present for a quota bag, but also to only shop for what I like and what I need.

Can anyone tell me what this is code for please? I’ve been shopping with the brand since late 2020, but I don’t speak Hermese as well as others.

For reference since November 2020 have spent abou $18,000 at Hermes.

Out of 17 items purchased, 7 have been leather good items (41% of total buying) - 3 Evelyne bags, 2 wallets, and 2 bag charms).

Maybe that’s what she means?


Those purchases are:

4 Hats
2 Blankets
3 Bags (2 TPM Evelyne’s; 1 PM Evelyne)
2 Wallets
2 Bag Charms (Pegasus and another type)
1 T Shirt
2 Pairs of Gloves
1 Scarf

My SA has a wishlist for Kelly / Birkin. SA repeatedly states that due to supply constraints and production issues that they are working on bag requests as far back as 2020 in my store.

I have no reason to not believe her, but.

Is this a deliberate attempt to cull me from the Brand? Am I close to being blacklisted? Is this her way of giving me some type of indirect information to assist me in getting a wishlist bag?

My gut says she’s trying to be helpful; but is ready to move on.

She has been pleasant to work with, minus the last 2 meetings where I was forced to sit in the store and wait for her to be done with other customers, despite setting an appointment.

I thought $18,000 at this point would have at least allowed me to keep buying SLG’s and small bags, but I get the sense that is off the table until further notice.

Really appreciate the insight and help from people here and would happily explain more if needed.

Thank You.
US, I assume? The bags sell themselves so I wouldn’t really include them in your mental prespend calculation, especially the Evelyne TPMs which can be seen as a “favor bag” on their own. I’m not sure which store you shop or which bags you are requesting but ~$10k non bag prespend unfortunately isn’t very competitive these days. Also, the repeat items ( multiple TPMs, multiple hats, etc) can be suspected as reseller behavior. I don’t think you’re at risk of being blacklisted or anything like that but your SA sounds like she is hinting at diversifying you profile, perhaps into jewelry or tableware, to be competitive with other clients who are requesting the same quota bags.
 
Hi, thanks for the response. I certainly didn't mean to hijack this thread; Yes, in the USA. Thanks for asking.

What is meant by a "favor bag"?

Also, I believe my SA was trying to be helpful; despite my reaction.

I've had some friends suggest buying a ready to wear pieces to improve my buying profile; but I find most of Hermes offerings to be pretty blah compared to other houses. The quality is amazing, but the aesthetic isn't always appealing. I did see an Orange Equestrian jacket that was nice today, however. This is long winded way of saying I've been looking for a non leather goods category to find a home in but have had some difficulty. Thank You.
 
Hi, thanks for the response. I certainly didn't mean to hijack this thread; Yes, in the USA. Thanks for asking.

What is meant by a "favor bag"?

Also, I believe my SA was trying to be helpful; despite my reaction.

I've had some friends suggest buying a ready to wear pieces to improve my buying profile; but I find most of Hermes offerings to be pretty blah compared to other houses. The quality is amazing, but the aesthetic isn't always appealing. I did see an Orange Equestrian jacket that was nice today, however. This is long winded way of saying I've been looking for a non leather goods category to find a home in but have had some difficulty. Thank You.
What I meant by favor bag was that it’s an item that sells itself and the SA might feel like they are doing you a favor by offering it to you. Some bags are harder to sell than others so some use up a portion of your SAs good will to be offered and thus could make your SA feel like “damn, ive already offered her X Y and Z but she still wants A, how ungrateful”. Anyway, I think your SA was being very upfront with you by hinting that if you want whatever quota bag, she needs you to expand your profile in order to be competitive. I’d either follow her advice (despite it perhaps being inconvenient) or adjust my expectations accordingly.
 
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What I meant by favor bag was that it’s an item that sells itself and the SA might feel like they are doing you a favor by offering it to you. Some bags are harder to sell than others so some use up a portion of your SAs good will to be offered and thus could make your SA feel like “damn, ive already offered her X Y and Z but she still wants A, how ungrateful”. Anyway, I think your SA was being very upfront with you by hinting that if you want whatever quota bag, she needs you to expand your profile in order to be competitive. I’d either follow her advice (despite it perhaps being inconvenient) or adjust my expectations accordingly.

Thank you for clarifying this. Yes, definitely I want to follow her lead, as we have a good relationship. I imagine if I don't adjust to this advice she's giving, it's highly unlikely I'll ever be offered another bag, let alone a quota bag. Is that correct? I have only myself to blame for this situation, so it's appreciated with the feedback. Is there any specific categories that buying in would help alleviate her reservations / improve store relationship? The idea of pleasing others just to please isn't exactly appealing to me, nor is the idea of spending a lot of money in categories that I don't like very appealing. Thank you.
 
Thank you for clarifying this. Yes, definitely I want to follow her lead, as we have a good relationship. I imagine if I don't adjust to this advice she's giving, it's highly unlikely I'll ever be offered another bag, let alone a quota bag. Is that correct? I have only myself to blame for this situation, so it's appreciated with the feedback. Is there any specific categories that buying in would help alleviate her reservations / improve store relationship? The idea of pleasing others just to please isn't exactly appealing to me, nor is the idea of spending a lot of money in categories that I don't like very appealing. Thank you.
Don’t be too hard on yourself. Hermès system does make it more stressful than it needs to be…
Buy what you like only and at your budget and your pace.
I am not into the RTW either. I get it!
What about the jewelry? There are some nice things at every price range.
 
Thank you for clarifying this. Yes, definitely I want to follow her lead, as we have a good relationship. I imagine if I don't adjust to this advice she's giving, it's highly unlikely I'll ever be offered another bag, let alone a quota bag. Is that correct? I have only myself to blame for this situation, so it's appreciated with the feedback. Is there any specific categories that buying in would help alleviate her reservations / improve store relationship? The idea of pleasing others just to please isn't exactly appealing to me, nor is the idea of spending a lot of money in categories that I don't like very appealing. Thank you.

Consider Hermes watch, If the watch available in store is not to your liking, ask your SA about customize watch event where you can pick watch style, strap, color, engraving option.
 
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Headed to Vegas next month for work and added a shopping day. I've never been!!

Staying next to the Crystal Shops. Any tips? Do I need an appointment? What's the selection like?

Looking forward to a day of poor decision making :love:
 
Headed to Vegas next month for work and added a shopping day. I've never been!!

Staying next to the Crystal Shops. Any tips? Do I need an appointment? What's the selection like?

Looking forward to a day of poor decision making :love:
When I was there last month, I didn't need an appointment. The selection wasn't bad imo. They definitely had more bags to offer (non QB). I was offered a jypsiere that I passed on as it wasn't my color. I purchased a silk in compact wallet and a few new twillies.
 
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It’s not nearly as big as many on here, but here goes…
All are secondhand, most are vintage.
1957 Kelly 35 in Rouge H Box
View attachment 5625632
1997 Bolide 35 in Gold Courcheval
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Circa 1960’s Sac 404 in Black Box
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2000 Museau in Vache Natural
View attachment 5625635View attachment 5625636
2007 Camail tote GM in grey felt and Barenia trim
View attachment 5625642

I have listed the Bolide for sale and have a Picotin 18 in orange Clemence in a consignment shop.
I'm in love with your Camail tote GM! So beautiful!
 
I totally understand and can relate to everything you said :heart: My Bolide 31 in Gris Etain with PHW was my first H bag for my 25th Wedding Anniversary in March 2021(we were supposed to go to Paris but couldn't travel due to Covid). I thought the colour was so appropriate for the occasion. BUT, I always wanted a Birkin since that episode on sex and the city:lol:. Two months after the purchase of my Bolide my SA offered me the Birkin 30 in Noir with GHW. God bless my DH he purchased that for me too. I love the Birkin, but to be completely honest with you I prefer my Bolide because t's just more practical for my lifestyle. The zipper and shoulder strap are amazing.
I also have two Evelyne TPMs that I purchased this year (one preloved and one from the Madison Boutique). They have quickly become my most used bags. I would LOVE a Constance, but if I don't get one so be it. I'm extremely grateful and happy with my 4 bags. As for the Kelly, I absolutely LOVE the bag, but I tried one on at a consignment shop before I bought any H bags, and quickly realized it's not for me. But I love seeing everyone else's on this forum. Especially the vintage ones. I would most definitely keep yours. It is truly a beautiful collectors piece.
What about the 404? Is it a bag you get the chance to wear? I like the shape!
 
What about the 404? Is it a bag you get the chance to wear? I like the shape!
Thanks! It is a classic doctor’s bag, like the famous Sac Mallette but without the bottom compartment. It is about the size of a B 30. I got it a few months ago in the middle of summer, which is super hot here. I like lighter feelings bags then (think lighter material, less structure, lighter or brighter colors) because of the clothes I wear then, but I have planned outfits around it and worn it. I have to say, for me, it is a bag that makes you feel special because it is different and special and the little brass studs give it an edge. I will wear it more now that the weather is changing and I wear clothes with more structure. Funny thing…I took the 404 to H in town to buy her a twilly and the SA did not even seem to be recognized, let alone appreciate it. Shame….not many 60 year old bags around in that condition.
 
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