**Hermes Chat**

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#17,506
Hi everyone,

I was wondering if anyone knows if the directors and managers of Hermes boutiques have their own clients that they regularly work with? Recently, I have had one appointment with the director and one with the manager on another day, since my store is by appointment only, and I wanted to start a relationship with one of them. Is it possible to start a relationship with a director/manager and continually shop with them? I have read that some directors/managers pass off new customers to sales associates/specialists so I just wanted to double check!
 
#17,507
hazelshopper said:
Hi everyone,

I was wondering if anyone knows if the directors and managers of Hermes boutiques have their own clients that they regularly work with? Recently, I have had one appointment with the director and one with the manager on another day, since my store is by appointment only, and I wanted to start a relationship with one of them. Is it possible to start a relationship with a director/manager and continually shop with them? I have read that some directors/managers pass off new customers to sales associates/specialists so I just wanted to double check!
Click to expand...
If you are consistently a big spender so that you acquire VIP status, the store manager will likely make a point of chatting with you whenever you're in the store. Such conversations are a way for the manager to assess what you need and want and introduce you to new products and product features.
 
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#17,508
eagle1002us said:
If you are consistently a big spender so that you acquire VIP status, the store manager will likely make a point of chatting with you whenever you're in the store. Such conversations are a way for the manager to assess what you need and want and introduce you to new products and product features.
Click to expand...
Thank you! Does that also mean a director/manager can be my main sales associate? Like can I just continually shop with them as opposed to regular sales associates?
 
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#17,509
hazelshopper said:
Thank you! Does that also mean a director/manager can be my main sales associate? Like can I just continually shop with them as opposed to regular sales associates?
Click to expand...
It is likely a temporary situation due to the appointment system/rotating associates/limiting employees in store at a given time, while maintaining unchanged sales goals for the store. I suspect once we get back to normal, they will hand you off to a normal SA. Your spend/profile won’t be impacted negatively.
 
#17,510
hazelshopper said:
Thank you! Does that also mean a director/manager can be my main sales associate? Like can I just continually shop with them as opposed to regular sales associates?
Click to expand...
Well, you'd probably get assigned a regular SA if for nothing else than to have backup if the manager you ordinarily work with is not available. I think the spend level grabs the manager's attention, they want to make sure that customers who love the brand get their needs and requirements and stuff they never even thought of met. On the other hand, if you hit it off with the manager and you show that you are knowledgeable and interested in the brand, then I suppose you could work with her regularly even if your spend is not at a VIP level. It's kinda up to them.

I never sought out the manager -- I was shopping that that boutique for years -- and one day she sat me down and let me know that it's time to get a bag. (Some of my fav bags are Coach. I like the designs). So, I stuck my toe in the bag world, got some H bags, coulda got more over time I suppose. They are just not my thing. Anyhow, this is a small example of how the manager could take the initiative. I'm not sure I'd be comfortable working with a manager routinely b/c they always show me more stuff than my wallet likes and I feel uncomfortable saying no to suggestions. But that's their role: to develop and increase brand interest.
 
#17,513
kristinlorraine said:
Hi everyone. I haven't been back to H stores since the pandemic so most of my current purchases are online. Does anyone know if the Meatpacking boutique is now open for walk-ins or is still an appointment basis?
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Current shared info:

Hermès New York City Stores

Has anyone been able to score a K or C lately from the NYC stores, especially the Madison Ave? I heard the inventory is very limited. It would really be nice if I could be offer a Kelly or Constance for Christmas... I was offered a B 35 in Noir at late December, not sure about their inventory...
forum.purseblog.com forum.purseblog.com
 
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#17,518
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#1300KOALAZ Eddie was laying in his favourite spot in the aviary when his carer arrived.
"Hi Eddie" she said, "Time to give your teddies a bath."
Eddie looked horrified and quickly grabbed hold of his favourite teddy and pulled it in tight.
"Teddies don't need a bath, they not dirty" he replied.
"Um what about the milk you spill on them and the poop you squash in them when you sit on them?" asked his carer.
"That just makes them special" Eddie responded.
"Well, they are dirty and they are going to have a wash" Eddie's carer said as she stood in front of him, hands on hips, "please give them to me".
"No, they mine and I loves them" Eddie said defiantly. "You can't take them".
"How about whilst teddies are getting washed we get you some lovely milkies and juicy leaf tips, by the time you have finished teddies will be back with you and I promise we will use the eucalyptus smelling powder?" cajoled Eddie's carer.
At this Eddie sat bolt upright "milkies" he repeated. "Can I have the special stuff in that helps me grow up big and strong?" he asked.
"Yes" replied his carer.
"And can I have extra milkies" Eddie continued to bargain.
"Oh alright" said his carer.
"Ok" said Eddie, "Teddies are getting a bit whiffy anyway" he said as he let his carer take them away.
***DISCLAIMER***
Whilst koala joeys do love a teddy to cuddle they do not mind them getting washed and never argue with their carers.







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